Customer Experience Administrator

The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...

**Job Profile Summary** - The Customer Experience Lead (CEL) is responsible for leading and executing work that contributes to the Store’s operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible...

**Job Description**: - Map the entire customer experience considering - Presales journey review and audit inbound and outbound marketing strategies and channel performance. How customers interact with the business, how they first become aware of our products offerings, how they engage for the first time i.e., the entire presales journey - Sales the entire...

Minimum Requirements:Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM LevelTertiary Qualification in Marketing | Branding or similar Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplinesParticipation in OEM Product positioning, Creative and...

Minimum Requirements:Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM LevelTertiary Qualification in Marketing | Branding or similar Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplinesParticipation in OEM Product positioning, Creative and...

Minimum Requirements: Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM Level Tertiary Qualification in Marketing | Branding or similar  Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplines Participation in OEM Product positioning, Creative and...

In a world of uncertainty, here is a rock-solid career opportunity with a long-established, highly reputable company that has thrived in every economic climate and that is at the forefront of aviation. Harness your skills in customers support, dealing with customers, processing requests and quotations and dealing with procurement and stock...

My client from a Freight Forwarding Company is seeking a customs Administrator to join their team Responsibilities:Airfreight / courier knowledgeMonitor airwaybill Monitor EDI responsesTrack cargo from airport to cargo facilityHandle customs stopsKnowledge of airfreight documents Liaise with ground handlersLiaise with transporters Understand customs release...

My client from a Freight Forwarding Company is seeking a customs Administrator to join their team Responsibilities:Airfreight / courier knowledgeMonitor airwaybill Monitor EDI responsesTrack cargo from airport to cargo facilityHandle customs stopsKnowledge of airfreight documents Liaise with ground handlersLiaise with transporters Understand customs release...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department.PurposeThe Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs.They will have the responsibility for customer...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....

**JOB PROFILE**: - Job Title: - Customer Retention and Sales Administration- Division: - Sales- Reports to: - Chief Sales & Marketing Officer**WORKING RELATIONSHIPS**: - Internal: - Sales - Finance/Accounts - Customer Support - Operations - Management - External: - Resellers - Customers **JOB SUMMARY**: - Main purpose of position: - Ensure that out of...

2years - To ensure constant customer satisfaction and good client contact - Constant communication with customers - To ensure that the company image is maintained - Good communication skills in order to be able to liaise with a wide range of visitors to your work area - Security and credit checked if - Customer service focused - Team player and can-do...

**Job Number** - 70925 **Job Type** - Permanent **Job Title** - (D8987) OEM Customer Experience Specialist (Passen **Computer Skills** - MS Office **Industry** - Automotive **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng - An up and coming, fast growing automotive OEM requires an experienced Passenger Vehicle Customer Experience...

CipherWave Home-Connect, a Johannesburg based Internet Service Provider (ISP) specialising in the Fibre to the Home (FTTH), is looking to hire a Customer Service Administrator whose main area of focus is to assist with all day-to-day customer interactions specifically from a 'new client interaction' and a sales perspective and to work closely with the other...

**Job Information** - Location- Freight Jobs in Johannesburg- Salary- R444k - R408k- Job Type- Permanent- Education- Diploma/Degree in Logistics, Supply Chain, or International Freight Management. Skills and experience required- Experience- 3+ years' experience- Reference- IF01122021GR- - logistics.jobs(at)staffingprojects.co.za- Fax- 0867247757Hot in, if...

**Job ID**: 83684**Date Posted**: Posted 45 mins ago**Location**: Johannesburg**Job Title**: SENIOR SPECIALIST CUSTOMER EXPERIENCE JOURNEY ARCHITECT (6/12 MONTHS) FTC - JOHANNESBURG - GAUTENG **KEY OBJECTIVES** Business Analytics Management - Agile business analysis to document detailed requirements for business change. - Eliciting requirements from...

**CONTRACT ROLE: 6-12 MONTHS (ON-SITE)** **Key Roles and Responsibilities**: - Agile business analysis to document detailed requirements for business change - Eliciting requirements from different stakeholders in order to give appropriate recommendations. - Recording and representing - Production and deployment service. - Improve process efficiency by the...