Team Manager

To manage and oversee the smooth functioning of a team of Multimedia Agents in order to achieve service levels, positive customer experiences and to build and maintain an integrated and balanced people management approach. **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Ensure correct procedures are followed and...

**Manage daily operations**: - Ensure all employees comply with policies and procedures to limit risk to the business and end customer - Ensure Quality standards are achieved within agreed SLA - Drive activations in line with budget - Manage the processing of supporting documentation within the turnaround time commitments to affinities - Submit all daily...

**Manage daily operations**: - Ensure all employees comply with policies and procedures to limit risk to the business and end customer - Ensure Quality standards are achieved within agreed SLA - Drive activations in line with budget - Manage the processing of supporting documentation within the turnaround time commitments to affinities - Submit all daily...

This role will be accountable for the successful output of the following performance areas: **Manage daily operations**: - Supervise, lead and performance manage a team of agents - Drive and manage client service objectives and call times - Ensure correct procedures are followed and give direction to employees on what to do and how to improve - Support...

We are on the lookout for a Team Leader in WC- Noerhern Suburbs As a Team Leader, you will be responsible for: - Sales Management - Shelf Health Management - Control Expenses - Execution of Point of Purchase - Administration - Customer Service and Satisfaction - 2-3 years Operations experience in a Field Marketing structure/sales and merchandising...

The Team Manager: Middle Stage Collections is responsible for meeting the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision of operations and employee activities of the Collections Team. **Manage daily operations** - Develop and...

To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision. **Main Activities** **1. **Manage daily operations** -...

**Responsibilities**: - To ensure that the operating procedures for the department are understood and adhered to - To ensure that standards / key performance indicators for department are met and periodically reviewed to ensure optimum achievement. - To maximize people productivity by adhering to people management processes inclusive of coaching, audits and...

**Role purpose** To oversee the effective and efficient management of pricing, data, and operational workflows within the Price Source & Scrubbing function. The role is focused on team leadership, process optimisation, risk management, and maintaining compliance with industry standards while driving continuous improvement. **Key Responsibilities**: **Team...

Our client who is a leading law firm based in Cape Town CBD has a vacancy for a BI Team Leader to lead the BI team in all activities related to the delivery and support of data and analytics solutions that are aligned with the business strategy. The team leader will ensure the implementation of new BI and analytics solutions as well as be responsible for the...

**Job Purpose** The main purpose of the role is to manage the daily activities and drive the performance of a team of Collection agents, in order to meet the business objectives by improving and maximizing the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision. **Manage Daily...

Western Cape, CPT - Northern Suburbs - R 10000 - R 18000 Monthly Basic Salary (Negotiable) Western Cape N/Subs company requires the expertise of an experienced Team Lead to manage a team of inbound Salespeople Western Cape N/Subs company requires the expertise of an experienced Team Lead to manage a team of inbound Salespeople Matric/ N3 essential 3 Year...

Western Cape _, CPT - Northern Suburbs _ - Annually Cost To Company (Market related, Negotiable) _ - Our client, based in Cape Towns' Northers suburbs, is looking for an Operational Finance Team Lead to join their team. _ - The incumbent will be responsible for the full accounting function, including but not limited to: _ - _Preparing management accounts _ -...

**Responsibilities**: - Daily / Weekly / Monthly reporting - Major outages affecting the contact centre - Identify operational issues and investigate, implement, and track improvements. - Manage the daily operations of the team including punctuality, response times issues, outages on the desk. - Take calls that agents can’t handle and be available when...

**Role purpose** **Specific duties/Key Outputs and Responsibilities**: **Team Management** - Generally motivate people to give their best results, praising them when things go well and appraising them on improvements which can and should be made. - Mentor, counsel, coach and generally support those who are not confident in their area of competence, building...

Job Description **Responsibilities**: - Drafting financial statements - Team management and technical guidance - Preparation of local statutory financial statements - Preparation of USGaap to statutory recons and tax packs - Managing external audit **Requirements**: - Minimum of a Qualified CA(SA) - Minimum of 3 years post articles experience incl. -...

**Role purpose** The position requires the individual to have knowledge of related Fund Accounting systems and processes, for Unit Trust funds and Pooled clients. Assist team members, manager and specialist with trouble shooting and resolution of issues that arise in the Fund Accounting team, to include process and system enhancements. There should be a...

**NOTE: This is a hybrid position - 2 days in the office and 3 days at home** Our client, an international global life and health reinsurance company is urgently looking for a Claims Admin Team Leader to be** **responsible for the day-to-day management of the Claims Administration team responsible for ensuring that the South Africa based Treaty and...

An established Wealth Management company is seeking a finance professional to fulfill the role of Financial Operations Team Leader. To find out more; please share your CV with me and I will make contact with you Review bank reconciliations and assist in resolving complex queries Review manco unit reconciliations and assist the team in resolving differences...

**PURPOSE OF THE JOB** To supervise the quality of the Supplier Reconciliations; resolving and processing of the Supplier Claims in the Trade Creditors Department and to perform other specialist functions within the department. **KEY RESPONSIBILITIES** - Approval and signing off supplier reconciliations - Follow up and resolve queries - Processing of...