People Operations Administrator

6 months ago


Cape Town, South Africa Yoco Full time

**Who we are**:
Yoco was founded in 2015, and has since processed over R100 billion in digital payments for over 400,000 businesses in South Africa. We’re breaking down barriers and unlocking economic opportunities that enable people to thrive.

We have over 330 team members across our key hubs in South Africa and the Netherlands, all with a bias for boldness, and a passion for simple, progressive solutions. We believe in uniting different people to solve hard problems together.

Our mission of making society more equal takes a variety of people, with different backgrounds and points of view, so we can keep building solutions that work for and include everyone.

Yoco is growing, and as we grow we have compelling challenges ahead of us.

Growing means we’re enabling more self-employed people and businesses to thrive every day. It also means that ambitious problem-solvers with big ideas are challenged, stimulated and will thrive at Yoco.

We don’t stop pushing, we break things to rebuild, we challenge ourselves and each other. We’re constantly evolving — and we’re doing it fast.

Grow With Us.

**About the role**:
The People Operations Administrator provides support to the business and ensures that all transactional People activities are effectively executed across the employee journey.

**What you will be doing**:

- Drafting and issuing Employment Agreements, ensuring adherence to applicable processes, policies and legislative requirements, keeping track of progress and communicating offer acceptance/-rejection to parties concerned
- Supporting the onboarding processes by ensuring that all required take-on documentation is obtained, verified, accurately captured and that the individual is scheduled for the Group Onboarding activities
- Timeous and accurate capturing, updating and maintenance of people data on all platforms and/or systems (including but not limited to BambooHR, SimplePay, Expensify, TravelPerk, Remote, Deel, Oyster)
- Acting as the point of contact for all People-related queries, questions and requests for support
- Drafting formal and informal letters and other documentation as may be required
- Supporting the exit management process by ensuring that terminations are accurately captured in all systems/platforms and benefit terminations/-transfers are actioned
- Participating in projects
- Communication with various internal and external stakeholders

**About you**:

- Meticulous attention to detail
- Solutions driven
- Self-starter
- Takes initiative and can work independently
- Excellent communicator with all levels in an organisation (verbal and written)
- Confident in operating in a dynamic environment
- Flexibility and agility
- Resilient mind-set
- Ability to adapt to different situations as they arise (adaptive thinking)
- Ability to operate in a team environment
- Ability to prioritise deliverable and work load accordingly (good organisational skills)

**Qualifications**:

- Degree in HR Management is a prerequisite
- Proven experience as an HR Administrator in a generalist capacity

**The People We’re Looking For**:
We’re looking for people who want to grow. And as Yoco grows we hope they stay with us, long term.

Building things that make society more equal is a daunting task. And it’s not for everyone. We never stop pushing, we break things to rebuild, we challenge ourselves and teammates. We start over, we constantly evolve — and we do it fast. We know that it’s just the right kind of meaningful madness for our kind of visionary human.

So, who are you? You’re someone who resonates with our mission, but also our values, when it comes to how we work.

You’re a curious problem-solver with a passion for doing good. You’re bright and grounded, experimental and bold. You play open cards and get stuck in. You’re not afraid of change. You close the loop.

At Yoco, we love to laugh, cherish each other’s quirks, and be authentic.

Find out more about who we are here.



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