Snr Manager: Delivery Controls Office
23 hours ago
Structure, Grade & Reporting Job grade/level M4 Business Unit DPS Department Digital EXA Position reports to Executive: DPS EXA Managing Executive Span of Control Direct 6; Indirect 100
Core Description
To oversee and manage effective and efficient delivery across the DPS EXA units of complex solutions, proposals (technical aspects), commercial aspects related to delivery, delivery risk management and ensure adherence to BCX governance procedures. Key Deliverables / Primary Functions Lead the running and maintenance of delivery across BCX DPS EXA units in alignment with high levels of quality, standards and operability. Manage the development and implementation of delivery frameworks, processes and procedures Develop and establish a culture of performance excellence, adherence to governance, employee engagement and transformation in delivery Manage and oversee multiple, large-scale, concurrent projects across DPS EXA units and BCX when EXA projects run across or require non EXA services Manage the identification and mitigation of strategic risk in delivery across DPS EXA units
Promote and facilitate optimum engagement between DPS EXA and other BCX Divisions to establish and enhance relationships and network with strategic partners, customers and vendors Functional Skills
Management & Leadership
ICT IT Technologies
Development Methodologies & Frameworks
Change Management
System Development
Risk Management
Project Management
Conflict Management Behavioural Competencies 1. Developing and implementing strategy 2. Meeting the customer expectations 3. People -Team Leadership 4. Communication and Impact (Observed throughout the interview process) 5. Decision Making Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology Grade 12 (NQF 4) with relevant IT Certification Experience
7 to 9 years’ experience in managing and co-ordinating the delivery of complex solutions (plan, control, and reporting) in ICT organisations, with 2 years at a management level. 10 years’ experience would be preferred. Certifications / Professional Registration None Special Requirements/ Employment Condition Valid Drivers license Work Characteristics Office Based position Non-Billable
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Snr Spec: Project Management
1 week ago
Centurion, South Africa BCXP Full timeStructure, Grade & Reporting Job Grade / Level S4 Business Unit Cloud Platform Solutions Department Service Management Position reports to Snr Manager: PMO General Span of Control Core Description Manage the day-to-day running and delivery of large/strategic projects with BCX customers within the specified and agreed upon scope, timeframe, budget and quality...
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Snr Spec: Product Portfolio Mgmt
2 days ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting **Business Unit**: Converged Comms **Department**: Network Solutions (Access) **Report to**: Snr Manager: Product Portfolio Management Core Description 8 - 10 years relevant experience in a product management environment. The experience must include relevant exposure to the ICT sector. Certifications Professional...
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Snr Deceased Administrator
5 days ago
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Centurion, South Africa CareerfinderZA Full timeKey Performance Area: - Effectively monitor, control and support service delivery, ensuring systems, methodologies and procedures are followed for the optimum delivery of service - Review and optimize processes and procedures - Ensure that delivered services are fit for purpose, carrying out relevant reviews as necessary - Manage the services provided by...
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Snr Manager: Operations
2 days ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit CPS Department EIS Reports To Managing Executive Grade M4 Core Description To support EIS within the Operations environment, identifying opportunities to improve competitive advantage, understanding and capitalising on trends in ICT and optimize costs. Responsible for the planning, coordination, execution,...
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Spec: Service Delivery
7 months ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit CPS Department CPS SM Service Integration Management Reports To Senior Manager: Service Delivery Management Grade S5 Core Description Responsible for co-coordinating the delivery of services into key clients. Ensure long-term healthy client relationships, acting as the bridge between the client and our...
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Spec: Service Delivery
7 months ago
Centurion, South Africa BCXP Full timeBusiness Unit, Department, Reporting Job grade/level S5 Business Unit Converged Communications Department Commercial Service Delivery Position reports to Senior Manager: Service Delivery Management Span of Control 0-4 Level of Engagement Interacting with the relevant stakeholders within BCX as well as external. Core Description Responsible for...
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Ops Manager: Service Delivery
3 months ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Operate Department Managed Services Cloud Job grade/level M6 Core Description Responsible for managing the Call Centre SLA in accordance with standard processes and procedures, manage problems and identification of SIP’s and CSI’s, P1 and P2 incidents and escalations and proactively identifying and...
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Snr Man: SAP Project Manager
4 days ago
Centurion, South Africa BCXP Full timeStructure, Grade & Reporting Job grade/level M4 Business Unit Digital Platform Solutions Department Specialised Solutions Position reports to Executive: Strategic Solutions Span of Control Core Description Manage the day-to-day running and delivery of large/strategic projects with BCX customers within the specified and agreed upon scope, timeframe, budget...
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Snr Manager: Service Desk
2 days ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Cloud Platform Solutions Department Customer First Centre Reports to Executive: Customer First Centre Job Grade/Leve; M4 Core Description Provide leadership and management to the Customer First Centre capabilities, aligning service delivery with contractual obligations, driving service excellence and...
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Spec: Projects
7 months ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Operations Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5 Core Description To manage a team of developers responsible for building code for projects. The day-to-day running and Software Delivery of projects with BCX or External customers within the specified and...
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Service Delivery Manager
7 months ago
Centurion, South Africa Exclusive Networks Full time**EXCLUSIVE NETWORKS**|** **Introduction** "Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with...
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Manager: Project Delivery Management
4 months ago
Centurion, South Africa Six Sense Full timeA well-established financial services business is seeking to appoint a Manager: Project Delivery Management The Manager: Project Delivery Management is responsible to prepare governance documents in line with the prescribed methodology of the Project Management Office. **Qualifications and Experience**: - Bachelor’s Degree/Advanced Diploma in Commerce/...
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Manager: Project Delivery Management
3 months ago
Centurion, South Africa Six Sense Full timeA well-established financial services business is seeking to appoint a Manager: Project Delivery Management The Manager: Project Delivery Management is responsible to prepare governance documents in line with the prescribed methodology of the Project Management Office. **Qualifications**: - Bachelor’s Degree/Advanced Diploma in Commerce/...
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Coordinator: Service Delivery
5 days ago
Centurion, South Africa BCXP Full timeStructure, Grade & Reporting Job grade/level OP1 Business Unit DPS Specialised Solutions Department Octane Position reports to Account Manager: Corporate Span of Control 0 Core Description Responsible for ensuring that relevant services are rendered to the client as per SLA and quality requirements. Performs the role as the customer interface for the...
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Spec: Projects
2 days ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Converged Communication Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5 Core Description To manage the day-to-day running and delivery of projects with BCX customers within the specified and agreed upon scope, timeframe, budget and quality requirements Key Deliverables...
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Group Loss Control Officer
7 months ago
Centurion, South Africa Ideal & Selected Candidates Full timeGROUP LOSS CONTROL OFFICER Centurion, Gauteng The Group Loss Control Officer will be responsible for Group compliance to OHSA, including developing, implementing and enforcing related policies and procedures to minimize risk. This will involve conducting audits and inspections of various sites, security cameras, alarms, and sensors; access control...
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Group Loss Control Officer
7 months ago
Centurion, South Africa Ideal and Selected Candidates Full time**Job Overview**: **Date Posted**: Posted 47 mins ago- **Location**: Centurion, Gauteng- **Job Title**: Group Loss Control Officer- **Education Level**: Bachelors Degree- **Job Level**: Management- **Minimum Experience**: 5- 7 Years**Group Loss Control Officer - Centurion, Gauteng.**: The Group Loss Control Officer will be responsible for Group compliance to...
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Group Loss Control Officer
7 months ago
Centurion, South Africa Ideal and Selected Candidates Full time**Job Overview**: **Date Posted**: Posted 16 hours ago- **Location**: Centurion, Gauteng- **Job Title**: Group Loss Control Officer- **Education Level**: Bachelors Degree- **Job Level**: Senior- **Minimum Experience**: 5- 7 Years**Group Loss Control Officer - Centurion, Gauteng.**: The Group Loss Control Officer will be responsible for Group compliance to...
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Group Loss Control Officer
7 months ago
Centurion, South Africa Ideal and Selected Candidates Full time**Job Overview**: **Date Posted**: Posted 52 mins ago- **Location**: Centurion, Gauteng- **Job Title**: Group Loss Control Officer- **Education Level**: Bachelors Degree- **Job Level**: Senior- **Minimum Experience**: 5- 7 Years**Group Loss Control Officer - Centurion, Gauteng.**: The Group Loss Control Officer will be responsible for Group compliance to...