Client Service Agent
2 months ago
Who are we?
Up for a new challenge, know that you can make a difference. The Client Services department is looking for assertive and enthusiastic individuals to join the Client Services Inbound team effective 01 August 2023 Minimum Qualification Required
Grade 12/Standard 10/NQF 4
Minimum Experience
- Minimum 12 months Call Centre and administrative experience
- Minimum 12 months in the STI environment and client services experience Deliverables include, but will not be limited to
- Quality orientated and organized
- Self-disciplined and Self-motivated
- Analytical and desire to excel
- Active listening skills
- Problem-solving skills and solution-oriented
- Excellent administrative skills
- Good communication skills (verbal &written)
- Able to work flexible hours
- Customer focused
- Results and Target driven
- Teamwork and Professionalism
- Flexibility
- Ability to multi-task and cope with pressure
- Excellent attendance record
- Fluency in Afrikaans advantageous Competencies Required
- Computer literacy Personal Attributes Communicates effectively - Contributing dependently Decision quality - Contributing dependently Action orientated - Contributing dependently Optimises work processes - Contributing dependently Core Competencies Cultivates innovation - Contributing dependently Customer focus - Contributing dependently Collaborates - Contributing dependently Being resilient - Contributing dependently Drives results - Contributing dependently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Turnaround time
**DEADLINE TO APPLY**: 07 July 2023 Our commitment to transformation
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
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