Support Assistant

2 months ago

Johannesburg, South Africa Gilbarco Full time

**Job Title**: MEA Support Assistant

**Department**:HSSE

**Reporting To**: Head of HSSE Department

**Location**: MEA Witbank Office and MEA Johannesburg Office

**PURPOSE OF POSITION**

The Cleaner plays a crucial role in creating a safe, clean, and pleasant environment for all employees and visitors. This comprehensive list of responsibilities ensures high standards of cleanliness, safety, and organization throughout the office.

**KEY RESPONSIBILITIES**

**Opening and Closing Procedures**:

- Unlock all doors at the start of the day and lock them at the end of business hours to secure the premises
- Verify that all office spaces, meeting rooms, and storage areas are securely locked after cleaning or before leaving for the day

**General Office Cleaning and Maintenance**:

- Dust and sanitize all work surfaces, including desks, tables, shelves, and cabinets
- Vacuum and clean carpets and rugs to remove dust, dirt, and debris. Conduct deep carpet cleaning as needed
- Wipe down all glass surfaces, including windows, mirrors, and glass doors, to ensure they are spotless and streak-free
- Clean printers, computers, and office equipment to prevent dust buildup and improve longevity
- Sanitize door handles, light switches, and shared office equipment to maintain a hygienic workspace

**Kitchen and Appliance Cleaning**:

- Clean and disinfect all kitchen surfaces, including countertops, sinks, and backsplashes
- Empty and clean the refrigerator and microwave weekly to prevent odors and food buildup
- Sanitize small appliances (e.g., coffee machine, toaster) after daily use and ensure they are turned off and unplugged if required
- Wash and organize all kitchenware, including plates, utensils, and mugs, daily

**Restroom and Sanitation Maintenance**:

- Clean and disinfect toilets, sinks, and counters to ensure a hygienic environment
- Refill soap, toilet paper, hand towels, and other necessary supplies as needed to avoid shortages
- Check and clean restroom bins regularly, replacing liners and disposing of trash appropriately
- Conduct regular checks throughout the day to ensure restrooms are tidy, stocked, and safe to use

**Plant and Greenery Care**:

- Water indoor plants regularly and check soil moisture to maintain plant health
- Remove dead leaves and report any signs of pest infestations or plant health concerns to management

**Meeting Room Preparation and Refreshments**:

- Set up coffee, tea, water, and snacks for meetings, ensuring refreshments are available and neatly presented
- Check that meeting rooms are clean and organized before and after each use
- Clean whiteboards, replace markers if needed, and ensure all presentation equipment is ready

**Inventory Management and Office Supplies**:

- Monitor and order office supplies (e.g., stationery, paper towels, toiletries) to prevent shortages
- Organize storage areas to ensure supplies are accessible and accounted for
- Work with office management to keep track of inventory levels and make recommendations for bulk purchases if necessary

**Health and Safety Compliance**:

- Wear the required Personal Protective Equipment (PPE), including gloves, masks, and any other necessary gear, depending on tasks
- Report any unsafe conditions or acts observed within the office, such as spills, broken equipment, or potential hazards, to management promptly
- Follow proper disposal procedures for hazardous materials (if any) and use safe cleaning products in designated areas only

**Storage and Cupboard Maintenance**:

- Clean and organize all storage cupboards and cabinets regularly, ensuring all items are neatly arranged and accessible
- Rotate supplies as needed, checking for expiration dates on any items (e.g., cleaning agents) and ensuring expired products are disposed of safely

**Waste Management**:

- Empty trash bins daily throughout the office, restrooms, kitchen, and common areas
- Separate recyclables from general waste and place them in designated recycling bins
- Ensure all waste is disposed of according to office protocols and local waste disposal regulations

**Specialized Cleaning Tasks**:

- Deep clean hard floors by mopping, polishing, or buffing as required
- Clean air vents and filters to promote better air quality within the office
- Spot clean carpets, upholstery, and high-traffic areas as needed to maintain a fresh appearance.

**DELEGATION OF AUTHORITY**

"As per Board-approved DOA and as necessary for functions outside the DOA

As delegated by the Head of HSSE Department, when necessary"

**POSITIONS RELATIONSHIPS**

**INTERNAL**
- Administrators
- Technicians
- Site Managers
- Area Managers
- Division Managers
- EXCO Members

**EXTERNAL**
- Service Providers
- Product Providers
- Customers or clients
- Channel Partners
- Contractors

**MEASURES OF PREFORMANCES**
- HSSE KPI's
- Customers HSSE compliance
- ISO 45001, ISO 14001 and ISO 9001 compliance
- Environmental Sustainability compliance

**PERSONAL QUALIFICATIONS AND EXPERIENCE**

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