IT Infrastructure and Support Specialist

5 months ago


Johannesburg, South Africa Graduate Placements Full time

A national hospitality chain is actively searching for a tech-savvy professional who possesses a strong passion for ensuring smooth technology operations and delivering outstanding support. The role they are seeking to fill is that of an IT Infrastructure and Support Specialist. The primary responsibility of this position will be to provide support and maintenance for the brand office's technology infrastructure, with a focus on ensuring the implementation and continuous support of all necessary environments to facilitate seamless operations. This position is based full-time in Midrand.

**Responsibilities**:
Infrastructure:

- Execute system upgrades as required by the business, based on assigned projects or technology changes.
- Perform regular system checks to monitor the overall health of the environment, logging and resolving any issues or anomalies.
- Ensure that all backup environments are functioning within set intervals and conduct monthly checks to confirm integrity and recoverability.
- Maintain a comprehensive list of company software, including licenses, renewal dates, purpose, and custodians, aligning it with the annual budgeted purchases of software licenses.
- Optimise and install user computers based on the warranty schedule or as decided otherwise.

Support:

- Provide timely support to all company users, utilising third-party suppliers according to predetermined SLAs.
- Address and resolve any support needs that fall outside existing SLAs, which may include managing user accounts, Microsoft 365 platform environments, hardware and software troubleshooting, and more.
- Offer limited support to franchisees for franchise-related systems as prescribed by your leader.

Service Providers:

- Manage and maintain company Vodacom contracts, ensuring the timely renewal and cancellation of obsolete agreements as approved by the leader.

Processes:
**Requirements**:

- Bachelor's degree in Information Technology or related field.
- Proven experience in IT infrastructure management and support.
- Strong knowledge of hardware, software, networking, and Microsoft 365 platform.
- Excellent troubleshooting and problem-solving skills.
- Familiarity with technology policies and procedures.
- Ability to work collaboratively in a team-oriented environment.
- Strong organisational and time-management skills.



  • Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 72240 **Job Type** - Temp Contract **Job Title** - IT Infrastructure Support/Specialist **Computer Skills** - CompTIA,Ms Office **Industry** - Web Hosting **City** - Johannesburg **Province** - Gauteng- Responsibilities:- Technical Support: - Provide technical assistance to end-users, addressing hardware, software, and network-related...


  • Johannesburg, Gauteng, South Africa Recru-it Full time

    Job SummaryWe are seeking a highly skilled Technical Infrastructure Specialist to join our team at Recru-it. The successful candidate will be responsible for ensuring the smooth operation of our systems, including software and hardware installation, configuration, and maintenance.About UsAt Recru-it, we pride ourselves on delivering exceptional service to...


  • Johannesburg, Gauteng, South Africa Recru-it Full time

    Job OverviewWe are seeking a highly skilled IT Infrastructure Management Specialist to join our team at Recru-it. In this role, you will be responsible for maintaining, upgrading, and managing our internal systems to ensure seamless operation.


  • Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full time

    Job Title: Technical Support Specialist - IT InfrastructureAbout Us: We are a leading provider of IT solutions and consulting services, dedicated to empowering businesses with cutting-edge technology.Job Summary: We are seeking an experienced Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for...


  • Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full time

    Key Responsibilities:MCSE, A+, N+ certifications are highly valued in this role.Netskope/Citrix knowledge is an advantage, but not a requirement.Windows Desktop support, Printer support, and Server support are key areas of focus.A strong understanding of computer networking and servers is essential.Experience with virtualization and cloud platforms is highly...


  • Johannesburg, Gauteng, South Africa Recru-it Full time

    We are seeking a highly skilled IT Infrastructure Specialist to join our team at Recru-it. As a key member of our technical staff, you will be responsible for maintaining, upgrading, and managing our internal systems.The ideal candidate will have a strong background in system administration, with experience in installing and configuring software and...


  • Johannesburg, Gauteng, South Africa Capital Recruit Full time

    Capital Recruit: IT Support Specialist - Network Infrastructure**Estimated Salary:** $65,000 - $80,000 per yearAbout the Role:We are seeking a skilled and experienced IT Support Specialist to join our team at Capital Recruit. As an IT Support Specialist - Network Infrastructure, you will be responsible for providing exceptional support to clients across...


  • Johannesburg, South Africa RecruitAGraduate Full time

    **Job Information**: Job Opening ID ZR_1338_JOB Hours of work Full-time Industry FMCG/Foods/Beverage Location Type In Office Salary R15 000 - R20 000 Remuneration Term Per Month Province Gauteng City Johannesburg Country South Africa - A national hospitality chain is actively searching for a tech-savvy professional who possesses a strong passion for...


  • Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full time

    We are seeking a highly skilled Technical Infrastructure Specialist to join our team at IT Empowered Consulting (Pty) Ltd.This is a fantastic opportunity to work with our experienced team, providing technical expertise and support for our clients' IT infrastructure.Key ResponsibilitiesTo provide advanced level of technical support for Windows Desktop...


  • Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time

    Job OverviewWe are seeking an experienced IT Infrastructure Specialist to join our team at Dream Hotels and Resorts. This role will be responsible for managing and maintaining the company's MS-based server & network infrastructure, both onsite and off-site.Responsibilities:Manage and maintain the organization's Microsoft-based server and network...


  • Johannesburg, Gauteng, South Africa THE SKILLS MINE (PTY) LTD Full time

    Job DescriptionThe Skills Mine (Pty) Ltd is seeking a highly skilled and experienced IT Infrastructure Support Specialist to join our team. This role is responsible for providing technical support and resolving issues related to IT services, ensuring seamless service delivery to end-users.Key Responsibilities:Provide technical assistance and problem...


  • Johannesburg, South Africa Sabenza IT Full time

    Business Support Specialist: OT Sustainability Networking - IT Johannesburg - Gauteng - South Africa Are you passionate about shaping the technological landscape of both Information Technology (IT) and Operational Technology (OT) domains? Do you thrive on designing and implementing cutting-edge infrastructure solutions that seamlessly integrate Digital...


  • Johannesburg, Gauteng, South Africa Recru-it Full time

    Job DescriptionWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Recru-it. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their systems are running smoothly and efficiently.About the Role:Provide on-site technical support to clients, resolving...


  • Johannesburg, Gauteng, South Africa Quadrant Systems Full time

    Job Title: Infrastructure Systems Support SpecialistA technical advisory role is available within the Future Toyota Department, reporting to the Systems Manager, based on-site in Johannesburg. The position involves providing capacity analytics and planning, infrastructure and network advice to the Future Toyota team.The successful candidate will work closely...


  • Johannesburg, Gauteng, South Africa Recru-it Full time

    We are seeking a skilled Server Engineer to join our team at Recru-it. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our server infrastructure.Key Responsibilities:Server Management: Ensure the smooth operation of our server systems, including hardware, software, and network...


  • Johannesburg, Gauteng, South Africa Recru-it Full time

    **System Operations Role at Recru-it**At Recru-it, we are currently seeking an experienced System Operations Specialist to join our team. As a key member of our IT department, this role will be responsible for managing and maintaining our IT infrastructure, ensuring the smooth operation of our systems and services.The ideal candidate will have a strong...


  • Johannesburg, Gauteng, South Africa Elite Search and Selection Full time

    Role Overview: As a Senior Network Infrastructure Specialist at Elite Search and Selection, you will be responsible for designing, implementing, and maintaining complex telecommunications networks. This role requires a deep understanding of network technologies, including MPLS, BGP, OSPF, and QoS. You will work closely with our team to deliver high-quality...


  • Johannesburg, Gauteng, South Africa Capital Recruit Full time

    Job DescriptionWe are seeking an experienced IT Infrastructure Specialist to join our team at Capital Recruit. This is a fantastic opportunity for a skilled professional to take on a challenging role and contribute to the success of our organization.About the RoleThe IT Infrastructure Specialist will be responsible for providing hardware maintenance, server...


  • Johannesburg, Gauteng, South Africa IT Ridge Technologies Full time

    The primary objective of this role is to provide strategic leadership in the development and implementation of infrastructure strategies and plans that align with the Group's IT vision and objectives.Key ResponsibilitiesDesign and implement short- and long-term infrastructure strategies to meet existing and future requirements.Develop and document best...


  • Johannesburg, Gauteng, South Africa Elite Search and Selection Full time

    Job Summary: We are seeking a highly skilled Senior Network Infrastructure Specialist to join our team at Elite Search and Selection. The ideal candidate will have a strong background in network routing and switching protocols, as well as experience with network security principles and best practices. Key Responsibilities:Provide expert-level technical...