Guest Relations Officer

3 weeks ago


Cape Town, South Africa The Recruitment Specialists Full time

**2024-01-25 - 2024-06-30**

**PERMANENT**

**CT003215**
- **SPA, BEAUTY, FITNESS, HAIR**
- **Western Cape**, Cape Town Waterfront**

Guest Relations Officer

**Location**:Waterfront, Cape Town
**Salary**: Between R 9000.00-R11 000 (Depending on experience)
10% on all Floats sold
10% on all Rasuls sold
10% on all upgrades
5% on all contracts sold
Yearly salary review.
Monthly competitive Bonus Structure.
Bargaining council - Pension.
**Duties**:

- Make guest bookings, re-book and actively promote spa and services.
- Monthly Reports.
- Cash up duties.
- Ensure spa is set up and ready for guests as well as welcoming guests in warm friendly manner.
- Perform back-up therapy, if not qualified as therapist must be strong guest relations officer.

**Requirements**:

- Qualified in ITEC or CIDESCO or previous experience is spa industry with great guest relations references.
- Computer literate and previous experience in ESP advantageous.
- Confident, warm and friendly. Minimum 2 years experience in 5-star spa.
- **Working hours**:
Shift Work.
08:00 - 19:00 Monday-Saterday (07:30 - 16:30/ 09:00 - 18:00/ 10:30 - 19:30)
8:00 -17:00 Sunday and Public Holidays
Closed on 25th of December.
Annual leave 1.25 days per full month of work.
8 days off per month, includes 1 weekend off per month.

**Start date**: ASAP

**How to apply**:

- Professional photo of yourself (shoulders upwards)
- Two contactable references or reference letters
- Qualifications and Certificates- For more information please contact:
**Directors



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