Guest Relations Officer

4 weeks ago


Cape Town, South Africa The Recruitment Specialists Full time

Western Cape, Cape Town Waterfront

Guest Relations Officer

Location: Waterfront, Cape Town

**Salary**: Between R 9000.00-R11 000 (Depending on experience)

10% on all Floats sold

10% on all Rasuls sold

10% on all upgrades

5% on all contracts sold

Yearly salary review.

Monthly competitive Bonus Structure.

Bargaining council - Pension.

Award winning spa is looking for a professional, strong Guest Relations Officer for a very busy spa.

**Duties**:
Make guest bookings, re-book and actively promote spa and services.

Monthly Reports.

Cash up duties.

Ensure spa is set up and ready for guests as well as welcoming guests in warm friendly manner.

Perform back-up therapy, if not qualified as therapist must be strong guest relations officer.

**Requirements**:
Qualified in ITEC or CIDESCO or previous experience is spa industry with great guest relations references.

Computer literate and previous experience in ESP advantageous.

Confident, warm and friendly.

Minimum 2 years experience in 5-star spa.

Working hours:
Shift Work.

08:00 - 19:00 Monday-Saterday (07:30 - 16:30/ 09:00 - 18:00/ 10:30 - 19:30)

8:00 -17:00 Sunday and Public Holidays

Closed on 25th of December.

Annual leave 1.25 days per full month of work.

8 days off per month, includes 1 weekend off per month.

Start date: Immediately
- CV in Word format
- A recent pic of yourself
- References

For more information please contact:

- Directors



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