IT Internship/ Delivery Collections Agent
7 months ago
Job Title: IT Internship/ Delivery Collections Agent
Job Overview
Roles and Responsibilities
- Assist Gravit8 customers with their IT support problems
- Take responsibility for effective delivery of work within clients Service Level Agreement (SLA)
- Participate in research and development activities
- Maintain and update technical knowledge through learning and studying
- Manage and select tools for projects within onsite environment
- Effective communication with clients onsite as well as with Gravit8 office
- Introduce and advise on new technologies and learning new concepts and systems efficiently
- Ticket follow ups and updates daily.
- Assist with maintaining information in the CRM system regarding clients, contacts, etc.
- Assist with communication or liaising required for projects run by the support manager.
- Collections or deliveries of items to supplier and/or our clients
- Onsite visits/assistance at Clients as required
This is a 12 month commitment internship. Working Monday - Friday 08:00 - 17:00.
A company vehicle will be provided during working hours only for deliveries/collections
**Job Types**: Full-time, Internship
Contract length: 12 months
Application Question(s):
- Required to have an NQF 6 or higher
- Based in Cape Town a must.
- Studies completed in an IT field is required.
License/Certification:
- drivers license (required)
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