Internal Sales

4 weeks ago

Durban, South Africa Unique Personnel Full time

**Job Number**
- 68695

**Job Type**
- Permanent

**Job Title**
- Internal Sales

**Computer Skills**
- Microsoft

**Industry**
- Manufacturing

**City**
- eThekwini (Durban)

**Province**
- Kwazulu Natal

**Job Overview**
- Internal sales is the first line of contact for any customer wanting to buy from company, andfurther be responsible to build and maintain solid relationships between his or her allocated
- customers and company.

**Minimum Requirements**
- Matric
- A qualification in marketing and / or sales management will be advantageous
- 2-3 years of relevant experience in an office environment
- Must speak English and Afrikaans
- Proficient in Microsoft Office
- Strong phone skills
- Demonstrated ability to read, write, and speak English
- Comfortable multi-tasking and prioritizing tasks without guidance
- Excellent interpersonal skills
- Punctual with strong attendance history
- Strong communication skills
- Being hands-on

**Key Tasks and Responsibilities**
- Assists clients with their required quotes and orders
- Sources for new clients and continues to assist existing clients
- Receiving training on the drawing system ‘Made to Measure’
- She has a basic understanding of reading drawings and is efficient in entering
- orders/quotes and communicating with clients about the progress and delivery of their orders
- Develop meaningful relationship with customers to encourage trust and loyalty.
- Participate in lead generation strategies such as cold calling to identify business
- prospects.
- Mediate conflict in situations where customers are disgruntled or unhappy with
- service/quality/price/product, re-establish credibility and maintain business
- Maintain a log of customers that have been contacted, outcome of the interaction and issues that need to be flagged of follow up.
- Proactive follow up with clients, get feedback.
- Collaborate with other departments to identify improvements to product offerings.
- Encourage team members to be productive, good attitude, and positive demeanor to
- create a great environment.
- Up hold standards of self motivation, time management, and productivity.
- Ensure work place is clean organized and professional.
- Assisting and helping designated Key accounts manager with all queries and admin.
- Facilitate the entire sale process from initiation of original call through to delivery through to payment.
- Liaise with operations and dispatch to ensure orders delivered timeously.
- Meet sales and target goals
- Provide reports on internal sales activity monthly basis.
- Understand and operate glass pro efficiently
- Input works orders, correctly, timeously and quote within 24 hours
- Evaluating, adjusting, and managing internal sales pipeline.
- Staying up to date on industry trends of our target market.**Inherent Requirements**
- Matric
- A qualification in marketing and / or sales management will be advantageous
- 2-3 years of relevant experience in an office environment
- Must speak English and Afrikaans
- Proficient in Microsoft Office
- Strong phone skills
- Demonstrated ability to read, write, and speak English
- Comfortable multi-tasking and prioritizing tasks without guidance
- Excellent interpersonal skills
- Punctual with strong attendance history
- Strong communication skills
- Being hands-on

**What Qualification**
- Grade 12

**Minimum Qualification**
- Matric

**Status**
- Available

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