Technical Sales Manager
7 months ago
New Vacancy Our leading client in the Automotive Sector is looking to employ a Technical Sales Manager to join their dynamic team in Durban.
- Manage the Service Repair, Warranty and Parts Business at the Dealerships
- Maintain Business relationships with Customers, Dealerships, and Business partners/suppliers
- Investigate and report all product quality issues to HML
- Launch and Manage Service and Recall Campaigns
- Liaise closely the production plant on quality issues
- Diagnostic Explorer support
- Gather and analyze product problem information and data and submit reports as well as PFR's (Product Feedback Reports).
- Manage the policy budget provided for out of warranty on known technical problems correctly.
- Ensure that the budget is adhered to.
- Maintain job related administration functions and records.
- Will be required to travel and sometimes at short notice.
**Job Requirements**:
- Qualified Diesel Mechanic + HQS Master Technician + 5 - 6 years relevant experience or NQF 6 (Mechanical or similar) + 3 years working experience as diesel technician / diesel mechanic.
- Automotive Trade Test Diploma (Technical Diploma) - Qualified Diesel Technician.
- Code EC (14) driver’s license
- Experience in Franchised Truck Motor Workshop Management
- Vehicle repairs experience - 5 years
- Head Office experience in dealership management - 5 years
- Warranty repair support/approval - 5 years
- In-depth Root cause analysis - 5 years
- Warranty and Quality management with OEM/Plant/dealership - 5 years
- Fully computer literate including literacy Lotus Notes, MS Office and Outlook.
- Report writing skills are a requirement.
For more information please contact:
**Bridgette Groep
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