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Officer: Gps Coordinator

2 months ago

Bloemfontein, South Africa University of the Free State Full time

Job Title- Officer: GPS Coordinator (post level 10/11) (contract appointment: 1 year): Advising, Access and Success (Job ID 5992)- Organizational Unit- University of the Free State -> Vice-Rector: Academic -> Centre for Teaching and Learning- Contract Type- Contract- Occupational Level- Semi-Skilled- Location- Bloemfontein Campus - Bloemfontein, FS ZA (Primary)
- Closing Date- 27/11/2024- Description**Duties and responsibilities**:

- Coordinate the daily operations including administration of the Graduation Positioning System (GPS) contact centre.
- Assist with daily troubleshooting and verification of information with the relevant CTL Focus Area Heads.
- Develop and implement marketing of the services offered in the GPS contact centre to all registered students.
- Liaise with the relevant UFS student support services regarding relevant student information.
- Capture all engagements on the relevant Case Management Systems.
- Lead the weekly GPS contact centre team meetings.
- Conduct regular evaluation and monitoring of the contact centre.
- Provide administrative support towards various e-procurement/financial processes and procedures.
- Assist with the recruitment and appointment of all the GPS contact centre agents.
- Provide administrative support towards various human resource processes/procedures.
- Provide general administrative support within the focus area and maintain an effective electronic and other filing systems.
- Provide initial and continuous training, development, and support for the GPS team.
- Assist in preparation, implementation and evaluation of the assigned training workshops and events.
- Compile training materials in collaboration with the UFS Institutional Contact Centre and other student support stakeholders.
- Develop in close collaboration with Project Manager/Focus Area Head, GPS related evaluation and assessments reporting.
- Coordinate and track daily/weekly GPS operational reports and GPS project deliverables.
- Report on project deliverables (i.e. quarterly, per semester and annually).
- Contribute to GPS student support offering from registration through to completion.
- Provide generic academic advising and tutorial support.
- Connect students to student support stakeholders (on-campus professional staff academic and support).

**Inherent Job Requirements**:

- A bachelor’s degree on NQF Level 7.
- Two (2) years working experience in project coordination/administration/management.
- One (1) year experience in Teaching and Learning and student support (academic advising and/or tutoring and/or facilitation).

**Recommendations**:

- A postgraduate qualification on NQF level 8.
- Above average oral and written language competence in English.
- Ability to interact with staff and students in a way that will further collaboration in the development of the academic advising system.
- Results-orientated and able to work independently and in a team.
- A good understanding of academic advising and the South African higher education context.
- Ability to develop and implement student support initiatives.
- Competencies**Key Competencies Required**:

- **Results Orientated**:

- The ability to set high standards, establish tough goals, and to work to achieve success.
- The ability to be reliable, responsible, dependable and to fulfil obligations.
- **Strategic Thinking**:

- The ability to carefully analyse information and use logic to address issues and problems at work.
- The ability to deal with several activities at a time.
- **Business Acumen**:

- The ability to adhere to rules and strictly follow work regulations.
- Advanced computer skills (MS Word, Excel and PowerPoint) in order to be able to write reports and develop PowerPoint presentations.
- **Leading**:

- The ability to lead, take charge of situations, and offer opinions and directions to others.
- The ability to be cooperative with others, display a good-natured attitude, and encourage people to work together.
- **Building Coalitions**:

- The ability to interact with others and establish personal connections with people.
- The ability to make decisions through consultation, collaboration, and working with close supervision.
**Required Documents**
- A detailed curriculum vitae and cover letter.
- Copies of qualifications (please provide the SAQA accreditation in the case of foreign qualifications).
- A copy of your identity document (ID or passport in the case of foreign nationals).
- Proof of registration with a Professional Body (if applicable).
- A copy of your driver’s license (if applicable).
- Confirmation of employment from current employer / last employer if unemployed (only applicable to external applicants).

**Assumption of duties**:
2 January 2025

**Closing date**:
27 November 2024.

**Salary**:
The annual remuneration package, including benefits is: R 421 476.38 - R 530 190.63 per annum
depending on the budget available for the position, relevant work experience and qualifications.

**Fringe benefi