Contact Center Agent

2 weeks ago


Johannesburg, South Africa Skills Excel Careers Platform Full time

You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. Training will be Provided

Roles / Responsibilities
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources

**Required Skills**:

- Interpersonal skills
- Self driven Goal oriented
- Good Communication skills

WhatsApp Help line. 0630143187

**Job Type**: Permanent

**Salary**: R4,500.00 - R9,980.00 per month

**Education**:

- High School (matric) (preferred)



  • Johannesburg, South Africa SKILLS PLACEMENT CENTER Full time

    WHATSAPP TO APPLY. 0687161231 We are looking for an energetic, well-spoken customer service Agents to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services. The Job Roles will include -...

  • Call Center Agent

    5 days ago


    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and available customer data. Identify...

  • Call Center Agent

    1 day ago


    Johannesburg, South Africa Adendorff Machinery Mart Full time

    Job Title: Junior Technical Support and Call Center Agent Company Overview: We are a reputable tool retailer committed to delivering high-quality tools and equipment to our valued customers. We offer a diverse range of products for professionals and DIY enthusiasts alike. As we expand our operations, we are seeking a motivated and customer-oriented Junior...


  • Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls. Supporting call centre agents...


  • Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be...

  • Call Center Agents

    3 weeks ago


    Johannesburg, South Africa AUTO24 Full time

    Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24,...

  • Call Center Agent

    6 days ago


    Johannesburg, South Africa MMWentzel Full time

    We are looking for individuals with (Outbound) Call Center Sales Experience Must be Hard Working Goal Driven Energetic Positive Good Communication Skills Can Adapt Fast A Quick Thinker (able to think out of the box) A Team Player Should be able to work well under pressure and get work done. **Responsibilities and duties** - Manage large amounts of outbound...


  • Johannesburg, South Africa Samsung Customer Care Center Full time

    Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further assistance Updating...


  • Johannesburg, South Africa African Recruitment Full time

    _**PURPOSE OF POSITION**_ Accountable for the creation, development and implementation of a training curriculum and assessment program related to the preparation and development of relevant, current and appropriate training material to enable effective and efficient agent performance. **PRINCIPLE ACCOUNTABILITIES** - Induction for new recruits - Providing...


  • Sandton, City of Johannesburg Metropolitan Municipality, Gauteng, 2031, South Africa FreeRecruit Full time

    RESPONSIBILITIES: ●     Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual; ●     Dealing with outbound calls in terms of an escalated query in terms of applications outside timeframe (e.g. 14 working...


  • Johannesburg, South Africa Shoprite Group Full time

    Closing Date 2024/02/16 - Reference Number SHO240207-1 - Job Title Customer Service Centre Agent (JHB) - Job Type Permanent - Location - Country South Africa - Location - Province Gauteng - Location - Town or City Johannesburg - Purpose of the Job The Shoprite Group is Africa’s largest fast-moving consumer goods retailer with over 24 million customers and...

  • Call Center Agent

    3 weeks ago


    Johannesburg, South Africa CallForce Full time

    US based client is looking for dynamic outbound agents on a night shift in Sunninghill.Successful candidates will receive full product and systems training.Responsibilities and expectations (not limited to):Read from a scripted pitchTransfer warm leads to USA agentsMeet and exceed hourly/daily/weekly transfer target.Meet exceed Quality Assurance...


  • Johannesburg, South Africa Skills Careers center Full time

    Roles - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives NO EXPERIENCE REQUIRED. TRAINING WILL BE PROVIDED WHATSAAP 0687161231 **Job Type**:...


  • Johannesburg, South Africa Dash BPO Full time

    Calling all contact center agents that are willing to work night shift US hours.Requirements:Experience in Sales or Telemarketing.Experience in Customer Service.Experience in Sales.Must have 6-12 months contact center experience or high-end retail.International BPO experience advantageous. Job Description:Correctly manage time during contact without...


  • Johannesburg, South Africa Dash BPO South Africa (Pty) Ltd Full time

    Calling all contact center agents that are willing to work night shift US hours.Requirements:Experience in Sales or Telemarketing.Experience in Customer Service.Experience in Sales.Must have 6-12 months contact center experience or high-end retail.International BPO experience advantageous. Job Description:Correctly manage time during contact without...


  • Gauteng, Johannesburg, South Africa PG Group Full time

    PG Group’s job vacancy, Career and Recruitment Job title : Learnership – Contact Centre Agent (Gauteng) jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 05, 2024 Quick Recommended Links Jobs by Location Job by industries CONTACT CENTRE AGENT SCOPE and PURPOSE OF THE ROLE: To manage the front desk of a service centre by providing...

  • FTTB Sales Agents

    3 weeks ago


    Johannesburg, South Africa Cool Ideas Service Provider Full time

    Cool Ideas is looking for dynamic, energetic salesperson(s) to join our Fibre to the Business (FTTB) Team.     We require agents in the Gauteng and Western Cape region.Requirements:Minimum of 3 years demonstrable sales experienceExcellent communication skills; written and verbalMust be driven to achieve monthly sales targetsRoles and...

  • Call Centre Agent

    5 days ago


    Johannesburg, South Africa TE Trade Events Full time

    Join the TE Trade Events Call Center Team! We are looking to hire 5, enthusiastic, well-spoken and organised Call Centre Agents on a contract basis. Contracts are reviewed after 2 months and will be continued provided KPIs are met and a good company fit. Remuneration is industry related. **Requirements**: - **Fluent** in written and spoken English...


  • Johannesburg, Gauteng, South Africa Jobking Full time

    We are looking for Sales & Marketing Call Centre Agent based in Gauteng especially Midrand area to work on commission for 3 months and then salary and all the benefits will come into place.Job DescriptionSales of short term insurance productsMaximise business opportunities by selling to new and existing customersResolve complaints and objectionsAccurately...

  • Contact Centre Agents

    2 weeks ago


    Johannesburg, South Africa Planet10 Full time

    A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA.Minimum Experience:1 - 2 years...