Contact Centre Consultants

A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA. Minimum Experience: 1 - 2 years...

A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA.Minimum Experience:1 - 2 years...

A leader in the Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.This role requires the incumbent to successfully achieve the requisite regulatory checks, qualifications and accreditation to be classified as a Representative (Rep) and Supervisee as specified by the FSCA.Minimum Experience:1 - 2 years...

Contact Centre NQF Level 4 Learnership Contact Centre NQF Level 4 Learnership Exist at one of our client in Sandton Learnership Requirements - Grade 12 level of education with any diploma or degree - South African citizen - Must be unemployed. - Valid proof of disability - Must not currently be studying. Due to EE requirements preference will be given to...

**3. Key Performance Areas**:Core, essential responsibilities / outputs of the position (KPA's) **Task Complexity**: **Operational Planning** - Optimise and align operational targets, processes and systems to business strategy of the Customer Experrience and Enterprise Business Unit - Compile the Functional Unit Business Plan and manage the plan in line...

**ABOUT THE COMPANY** At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu Approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point-of-sale network of approximately 150 000...

**Job Number** - 72948 **Job Type** - Permanent **Job Title** - Contact Centre Agent **Computer Skills** - MS Office **Industry** - Service **City** - Johannesburg (CBD) **Province** - Gauteng **CONDENSED LIST OF DUTIES**: - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the...

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

We are looking for passionate, self-motivated and goal driven individuals to apply for the following position within our company. We are looking for Lead generating Consultants (TeleSales Call Centre Consultants) to join our dynamic team as a Lead generating Consultants (TeleSales Call Centre Consultants). The Job of a Lead generating Consultants (TeleSales...

Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its...

To ensure effective management of staff, processes, performance and systems of the Enterprise Contact Centre and to ensure optimal implementation and delivery of end to end customer service/experience to our Enterprise Business segment clients and operational support in line with the Customer Experience and Enterprise Business Unit Strategy **Job...

The purpose of this position is to engage service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily.Key Activities:Handle telephone and email/web queries within...

The purpose of this position is to engage service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily.Key Activities:Handle telephone and email/web queries within...

Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

Job Title: Contact Centre Manager Head Recruitment Legends Job Purpose: The Contact Centre Manager is responsible for ensuring the Contact Centre meets defined standards by providing necessary competencies, tools, and resources. The manager oversees Contact Centre operations, manages the performance of staff, and maintains client relationships. Minimum...

Gauteng, JHB - Northern Suburbs - Call Centre; Insurance - Market Related | Negotiable - Job ref: OEM000011/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a long established and highly successful Financial Services Group who requires the services of a Senior Call Centre Manager **Minimum Requirements** - Minimum of 10 years’ experience within the...

We are seeking a dynamic and results-oriented Business Sales Consultant to join our client's team and drive business development efforts. The ideal candidate will play a crucial role in identifying and pursuing new business opportunities, fostering client relationships, and promoting our range of accounting services. Key Responsibilities:Identify and engage...

**Sales Consultant** Our client, an industry leader in billboard advertising, is actively looking for a dynamic and motivated Sales Consultant to become part of their team based in Johannesburg East, with a primary focus on a national sales level. Renowned for their success in delivering impactful outdoor advertising solutions, our client stands at the...

**ROLE SUMMARY** The purpose of the Call Center Consultant and Reviewer is to monitor the omnichannel platform and respond to all incidents as quickly as possible. All relevant calls need to be transcribed into a professionally written report and sent to the relevant client within the allocated timeframe. **QUALIFICATIONS** - Minimum: Higher Certificate or...

**Job description** IconAF is seeking strong, pro-active and driven communicators. Job brief We are looking for lead generation contact centre consultants to reach out to South African consumers and qualify interest in leading financial services products. Your main duties include reaching out to South African consumers via telephonic communications to...