Call Center Agent

Advanced Call Center Technologies is seeking Workforce Production Scheduler to join our team. We offer a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long term career? Position Summary Workforce Production Scheduler has the primary responsibility of managing forecast and schedules for assigned...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and available customer data. Identify...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Provide product and service information to customers. Address and resolve customer complaints. Identify and escalate serious complaints to supervisors and management. Research, identify, and resolve customer complaints using business tools...

Call center agents /Customer service Agents are needed for Entry Jobs. should be well-spoken, Service driven and able to work under pressure. Qualification Matric / Equivalent - Receiving incoming telephone calls from customers and/or delivers scripted or non-scripted messages to customers via telephone during designated hours at all levels with...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Manage filing, mailing, correspondence and other management tasks. Respond to customer inquiries. Generate customer interest in the services or products offered by the company. Manage and update customer...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa **Responsibilities of this Post**: Answer courteously inbound calls. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Manage and update customer databases with the status of each...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Generate customer interest in the services or products offered by the company. Provide personalized customer service by responding to the needs of the customers. Ensure...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Generate customer interest in the services or products offered by the company. Respond to customer inquiries. Provide personalized customer service by responding to the needs of the customers. Manage and...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Generate customer interest in the services or products offered by the company. Manage filing, mailing, correspondence and other management tasks. Manage and update customer databases with the status of each...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Manage large amounts of inbound and outbound calls in a timely manner. Build sustainable relationships and engage customers by taking the extra mile. Follow communication “scripts” when handling different topics. Keep records of all...

Advanced Call Center Technologies (ACT,) is looking for an energetic, motivated, and experienced, ONSITE Call Center Operations Manager to join our rapidly growing team. We offer: - Opportunities to advance within - Tremendous bonus opportunities - Fantastic Supervisors and a Positive environment - Affordable benefits for you, your spouse, and/or children...

Advanced Call Center Technologies is seeking a Workforce Management Supervisor to join our team. We offer a fast track to advancement. Do you love helping others, are you looking for more than just a job, how about a long term career? Position Summary Workforce Management Supervisor has the primary responsibility of managing RTA and WFM employees. The...

Job Description: We are seeking a dedicated and customer-oriented Hindi-speaking Call Center Agent to join our team. As a call center agent, you will be responsible for providing excellent customer support in Hindi, assisting clients with inquiries, troubleshooting, and ensuring a high standard of service. Key Responsibilities: Handle inbound and outbound...

WhatsApp to apply. 0687161231 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responsibility - Answering or making calls to clients to learn...

outbound call center Managers with Insurance experience wanted!! I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when...

Brand New Site in Johannesburg. Advanced Call Center Technologies is seeking Bilingual (French/French Canadian) Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice...

We are seeking a dedicated and customer-focused Call Center Agent to join our dynamic team in the insurance industry. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, resolving inquiries, and promoting our insurance products and services.Job Responsibilities:Sell life insurance...

Currently we are searching for a Call center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls. Supporting call centre agents...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Hire, onboard and train call center personnel. Analyse call center data and prepare reports for Management. Coach call center staff through challenging customer service issues. Evaluate staff effectiveness and performance. Lead team...

**Job Title**: Lead Generation Manager **Location**: Johannesburg, Gauteng **Job Type**: Full-time **Pay**: From R15,000 per month + Commission **Overview**: **Responsibilities**: - **Productivity and Performance Management**: - Actively monitor agents' real-time productivity to achieve Bytestream's lead generation and revenue goals. - Track and report...