Call Center Agent

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Provide product and service information to customers. Document all call information according to standard operating procedures. Research, identify, and resolve customer complaints using business tools and available customer data. Address and...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and available customer data. Identify...

WhatsApp to apply. 0687161231 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responsibility - Answering or making calls to clients to learn...

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24,...

We are looking for a dynamic call centre agent to join our debt collections team **immediately**. **MUST** have call centre experience; Should have active outgoing call experience ; Debt collection experience will be advantageous; Excalibur experience will be advantageous; and Should preferably have an understanding of the National Credit Act and...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective...

WHATSAPP TO APPLY. 0687161231 We are looking for an energetic, well-spoken customer service Agents to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services. The Job Roles will include -...

**Call Centre Agent** **Duties**: - Maintain updated knowledge of all company products and services in order to provide adequate education to customers - Provide information and instructions about relevant products and services - Make product and service suggestions to meet the customer’s specific needs - Field incoming phone calls and respond to phone...

**Minimum qualifications and experience** - Matric/Grade 12 - 1 to 2 years outbound call center experience - Proficient in MS Office and CRM software - Prior technology sales experience advantageous **Skills and competencies** - Proven experience as an outbound call centre agent or similar sales/customer service role - Strong communication and interpersonal...

Our Client is looking for a call centre agent. **Key Roles and Responsibilities**: - Providing world-class service to all of our players - Strive for ‘first-contact-resolution’ on all customer queries - Ensuring that all communication and volume received during their respective shift is dealt with in the required timeframe and manner - Staying beyond...

Responsibilities.. - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to up sell products when they arise - Build sustainable...

KEY RESPONSIBILITIES: - Assisting in the formulation of targets for individuals and teams. - Hiring and on boarding new employees. - Answering questions from staff and providing guidance and feedback. - Anticipate escalation and take over calls when needed. - Devise ways to optimise procedures and keep staff motivated. - Measure performance with key metrics...

Front Desk Admins required Urgently for immediate roles in different fields. medics, Finance and Adminstration. - . Hearing and resolving complaints from patients, visitors and other interested parties. - Scheduling appointments, and maintaining appointment calendars. Monitors doctor’s patient schedule to insure good patient flow. - Answering and...

**Job Description/Duties**: - Call Centre Agent for an IT Services and Repair Centre. **Minimum Requirements**: - Matric - Call Centre Agent, with experience. - IT Sector knowledge. - Excellent English communication skills and customer service.

Job Description/Duties:· Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements:· Matric· Call Centre Agent, with experience.· IT Sector knowledge.· Excellent English communication skills and customer service. 

Job Description/Duties:· Call Centre Agent for an IT Services and Repair Centre. Minimum Requirements:· Matric· Call Centre Agent, with experience.· IT Sector knowledge.· Excellent English communication skills and customer service. 

Researching required information using available resources - Managing and resolving customer complaints - Providing customers with product and service information - Ensure leads are tended to timeously - Good understanding of motor vehicles - Manage large amounts of inbound and outbound calls in a timely manner - Build sustainable relationships and engage...

US based client is looking for dynamic outbound agents on a night shift in Sunninghill.Successful candidates will receive full product and systems training.Responsibilities and expectations (not limited to):Read from a scripted pitchTransfer warm leads to USA agentsMeet and exceed hourly/daily/weekly transfer target.Meet exceed Quality Assurance...

Telemarketing / Telesales - Upselling to existing database - Maintain a standard lead to sale ratio as specified - Understand and communicate product benefits effectively - Listen to objections and handle them effectively - Keeping track of sales with accurate capture of data as specified - Enter details of every interaction in the system - Meeting target...

Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...