Guest Services Agent

**Guesthouse Night Supervisor** We are currently seeking a reliable and proactive individual to join our team as a Guesthouse Night Supervisor. In this role, you will be responsible for overseeing the property during evening hours, handling check-ins and check-outs, and providing on-call assistance to guests as needed. If you have a passion for hospitality,...

Contract Stay In Position or reside within 2km of the Guest House The main responsibility of the role is to ensure that the needs and requests of guests are met and that they have a memorable stay. Salary to be discussed depending on level of experience. Starting date: as soon as possible. **Requirements**: - Matriculated. A qualification in Travel and...

Our client in the Hospitality industry is currently looking for a **Room Service Coordinator** in Sea Point, Cape Town. **Responsibilities**: - Responsible for overseeing in-room dining operations. - Supervising staff, ensuring top-notch guest service, timely order delivery, and upholding high-quality standards. - Reporting to the Restaurant Manager, the...

Restaurant Hostess **Overview**: **Shift Schedule**: - Monday to Thursday 17:30 to 21:00. - Friday to Sunday 11:30 to 15:00 and 17:30 to 21:00 **Compensation**: - Hourly rate: R90.00 per hour **Responsibilities**: 1. Greet guests as they arrive at the restaurant with a friendly and welcoming demeanour. 2. Escort guests to their tables and present...

We are seeking a passionate, skilled & experienced S**pa Receptionist** who embodies exceptional five-star guest experience. The successful applicant will be responsible for welcoming and attending to guests’ needs, managing telephonic bookings, verifying guests' payment methods, administrative & ad-hoc duties. If this is you and you meet the criteria...

An award-winning hotel located in Sea Point is looking for a Receptionist. Hotel Management Diploma an advantage **Reception experience in a hotel is essential** At least 1 year dealing with guest service MS Office, Semper and GAAP experience preferred Attention to detail Fluent in English Flexible Able to work under pressure High standards of...

Our client in the Hospitality industry is currently looking for a **Hotel Front Desk Supervisor** in Sea Point, Cape Town. **Responsibilities**: - Supervise daily operations for exceptional guest experiences and high service standards. - Provide outstanding customer care with a professional, courteous demeanour. - Efficiently handle guest inquiries,...

Who are we? Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands...

We are looking to appoint a Reservationist/Guest Relations Officer to service and manage a new Hotel launching in December 2024. Key functions of this role include online and telephonic guest communication, concierge duties and on-site guest assistance. The successful person will work closely with the General Manager, Security & Housekeeping departments to...

**DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures and SOPs are adhered to - Attend HOD and any other meetings as required - Ensure effective communication through attending meetings and imparting information at regularly held staff meetings - Performance appraisals/ reviews - Prepare, control and submit budgets - Plan/ direct and...

40 self catering apartments. Day-to-day management of Operations: - Lead, mentor, and develop a team of operational staff. - Foster a positive and collaborative work environment, encouraging professional growth and development. - Ensure the smooth and efficient running of day-to-day operations across all units. - Monitor and evaluate operational...

**Housekeeping Service**: - Ensure all guest rooms are cleaned and prepared, maintain cleanliness of all vacant rooms on a daily basis to the property and company standard. - Ensure deep cleaning of guest rooms when required. - Ensure room fresheners are performed to the property and company standards. - Provide a timely and efficient portage service to...

Job Title: Spa Receptionist Location: Cove Wellness Spa, The President Hotel Job Overview: As the Spa Receptionist, your primary responsibility is to provide exceptional customer service to spa guests. You will be the first point of contact for clients, both in person and over the phone. Your responsibilities include greeting guests, managing appointments,...

**Duties and Responsibilities**: - Ensure that all company policies, procedures & SOPs are adhered to - Attend HOD briefings - Responsible for supervision of front-office staff, porters, butlers - Maximises the average room occupancy & average room rate achieved - Maintains excellent relationships with guests to ensure that guest satisfaction is established...

**Role and Responsibilities**: - Ensure the safety of guests through the implementation and enforcement of pool safety rules. - Provide lifeguard training and conduct regular emergency drills. - Assist in the maintenance of proper emergency and safety procedures. - Oversee pool maintenance, ensuring water quality, chemical balance, and regular cleaning. -...

Established in 2001, RSAWEB is a fast growing and highly innovative Internet Service Provider. We specialise in Cloud infrastructure, Enterprise Connectivity, Mobile Data Management, Fibre To The Home and Fibre To The Business. Our focus is on helping customers succeed online by leveraging technology to increase revenue, manage risk and contain...

**Night Concierge**: Delivering a high quality and responsive concierge service to ensure a safe sound and supportive environment for our guests. **KEY RESPONSIBILITIES** - To be the first point of contact for advice and security for clients during the night. - Manage the building overnight, ensuring guests are checked in/out as required and enquires are...

**Front of House Manager Required** Are you a natural leader with a passion for hospitality? Do you have excellent organisational skills and a talent for creating memorable guest experiences? We’re looking for an experienced **Front of House Manager** to join our team! If you’re a motivated individual with a background in restaurant management and a...

We are looking for a skilled Group Reservations Manager to oversee group booking operations across multiple hotel properties. This role is key to ensuring seamless coordination and exceptional guest experiences. **Key Responsibilities**: - Manage group reservation operations for multiple properties, ensuring accurate processing of bookings, contracts, and...

Pay: R5 000,00 - R15 000,00 per month Application Question(s): - Why do you like working in the Hospitality Industry? - Where do you stay and how would you come to work? - What is your favourite dish? Explain why. - What is your favourite wine? Explain why. - What is your favourite cocktail? Explain why. - Are you currently employed? When would you be...