Concierge/receptionist

We are looking to appoint a Reservationist/Guest Relations Officer to service and manage a new Hotel launching in December 2024.

Key functions of this role include online and telephonic guest communication, concierge duties and on-site guest assistance.

The successful person will work closely with the General Manager, Security & Housekeeping departments to ensure that guest queries and or challenges are addressed professionally and timeously.

Going the extra mile to ensure a hassle free and enjoyable guest experience is the overall key performance activity of this role.

Please note the position is a **shift position** requiring both day and night shift work, which is scheduled on a rotational basis.

If you possess the following attributes and meet the requirements below, please respond with your CV and traceable references.
- Great communication skills
- Exceptional organisation skills.
- Good time management.
- Problem solving abilities.
- A people’s person with a positive attitude.
- Professional disposition.
- Computer literacy.
- A proven track record in a customer focused environment whilst not essential will be advantageous.

**Salary**: R9 000.00 per month

**Experience**:

- Hotel Concierge/Reservations experience advantageous

**Language**:

- Fluent in English (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Starting Date:

- 1 December 2024

Application Deadline: 2024/11/04

Pay: R9 000,00 per month

**Experience**:

- Concierge/Front Desk: 1 year (preferred)

**Language**:

- English (preferred)

Application Deadline: 2024/11/04
Expected Start Date: 2024/12/01