Commercial Coordinator

2 weeks ago

Somerset West, South Africa Camino Recruit Full time

Cape Five, a well-known fruit exporting company in Somerset West, has an exciting job opportunity available for a Commercial Coordinator, who is organized, a strong administrator and who enjoys working in a fast-paced environment. The employee occupying this position will work within the Commercial department and will be responsible for providing administrative and co-ordinating support to the Commercial team. This includes managing key relationships with the company’s Commercial, Technical, Finance and Logistics teams, as well as growers and customers for the company.

Roles and Responsibilities:
**Coordinate customer orders**:

- Compile pre-seasonal supply plan as provided by Commercial Manager.
- Compile sales business plan for each customer as provided by Commercial Manager.
- Compile price offers and send to targeted customers.
- Send stock offers to potential buyers and assist with allocating stock according to customer orders.
- Identify available vessels and communicate the ETA at desired port of destination.
- Once orders from customers have been received:

- Obtain import permits and LC (letter of credit) documentation for customers
- Confirm label requirements and communicate to the packhouses/depots
- Sign and save purchase orders
- Allocate pallets on ERP System according to commercial instruction.

**Customer information maintenance**
- Follow the necessary company procedures to on-board new agents and clients, or existing agents and clients with new invoice parties.
- Update customers with tracking information

**Creditors and debtors’ coordination**
- Prepare sales orders by:

- Allocating pallets to vessels
- Capturing grower and sales prices
- Attend to invoice queries from clients and forwarding agents and escalate to Commercial Team where necessary.
- Hand over quality feedback to Quality Controller to address with relevant Category Manger.
- Request credit notes from finance department on behalf of Commercial Manager when necessary.
- Report payments received to Finance.
- Report credits requested to Commercial Manager.
- Communicate credits given back to the grower where relevant.

**Quality control system management**
- Monitor customer claims within times as agreed between procurement and sales.

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