Forwarding Sales Manager

6 months ago

Johannesburg, South Africa RPO Recruitment Full time

RPO Recruitment's client is currently looking for a highly motivated and experienced Forwarding Sales Manager (FSM) to join their team in Gauteng. As a FSM, you will play a critical role in driving sales growth and leading the sales team in the forwarding industry.

**Key responsibilities of this role**:

- Generate personal new Forwarding sales to facilitate annual trade lane volumes growth as per company targets.
- Identify potential prospects, establish contact and develop customer relationships; target customers that can help increase market share.
- Coordinate Air & Ocean new business accounts secured by the FSM and develop sales leads and assess potential for business; maintain pipeline and manage inter-company opportunities.
- Define and quantify new Air & Ocean Forwarding targets in conjunction with BD Commercial, Trade Lane and our International partners.
- Act as liaison and communicate with foreign and domestic offices, department managers, upper management, and/or clients regarding quality service and related issues that affect our ability to meet the client’s requirements, supported by the Trade Lane Managers.
- Prepare Standard Operating Procedures / Forwarding Rate Proposals based on customer’s requirements, work with management team and operating staff to ensure quality and profitable service is delivered based on the customer’s SOP.
- Manage all communications in regards to your forwarding new business accounts, including effective and timely resolution of issues, problems or concerns with EMO/ Agent and BIL offices.
- Prepare monthly, quarterly and yearly reports that detail trade lane new Air & Ocean Forwarding business development & progress; analyse marketing conditions and sales projections.
- Ensure efficient feedback on new business Air & Ocean Forwarding sales leads received from Trade Lane and/or our international partners, updating of the global target accounts.

**Requirements**:

- Matric.
- Bachelors Degree or relevant Post Graduate Qualification.
- At least 5 to 10 years Sales Experience in the International Freight Forwarding Industry.
- Strong sales experience and ideally has worked in a business development role. Solid working knowledge of sales, business development and planning and management. Track record in International Freight Forwarding and Clearing.
- Intermediate full MS Office, CRM capabilities and Cargo wise (CW) experience will be a plus.
- Drivers License (Code 08).

**Experience**:

- Highly motivated, sales orientated with experience in sales planning and execution.
- Extensive experience in the air and sea freight forwarding industry in sales at a senior level.
- In-depth knowledge of air
- and sea forwarding processes, procedures, regulations and requirements.
- Ability to think logic and use reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

**Competencies**:

- Energetic and innovative, with a high tolerance for stress.
- Highly motivated and sales-oriented, with experience in sales planning and execution.
- Proficient in sales prospecting and identifying target accounts.
- Adaptable to different business environments and cultures.
- Strong negotiation and presentation skills, with professional demeanor and excellent written, verbal, and cultural communication skills.
- Ability to build rapport and establish trust through a consultative approach, while maintaining assertive sales follow-ups.
- Skilled in diplomatic resolution of customer inquiries and problems.
- Excellent public speaking and presentation abilities.
- Upholds integrity and ethical standards of the highest level.

**Benefits**:

- Salary: negotiable
- Paid Time Off (PTO), if applicable

Contact RPO Recruitment for your next career opportunity.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

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