Tourism Retail Team Lead

2 weeks ago


Johannesburg, South Africa The Happy Snappy Photo Company Full time

Job description

The Happy Snappy Photo Company is an industry leader in photographic systems for tourist attractions nationwide capturing more than five million smiles every year We are looking for a Team Leader to motivate and manage our sales team whilst capturing smiles at our operation in Johannesburg.

**Roles & Responsibilities**
- Communicate targets to all staff and motivate the team to achieve the targets
- Conduct onsite training of new staff
- Supervise and report on site performance
- Monitor all key performance indicators on a daily basis
- Fulfill the role of an open water diver - taking photos of the guests whilst snorkeling.
- Maintain site and staff look and feel according to the Happy Snappy criteria
- Ensure staff are in correct uniform and have name badges
- Ensure staff understands the daily sheet report.
- Ensure daily sheet gets filled out accurately and sent to the relevant people on a daily basis
- Stock management including stock counting, ordering and receiving stock
- Ensure photos are online and with the right templates
- Supply head office with any information required
- Motivate the staff and lead by example
- Communicate any suggestions you may have to make work, products, staff, systems better
- Perform the general duties of a “Photographer and Sales Person as per its Job Description
- Represent the Happy Snappy brand and abide by the Happy Snappy code of conduct.
**You Are**
- Computer literate
- Able to be a leader and lead by example
- Able to motivate staff and achieve results and targets
- Willing to learn and grow your career
- Able to remain calm and collected during challenges
- Are able lead a team through actions and not words
- Able to build effective relationships across the company
- Able to swim
- Enjoy working in a outdoor environment
- Able to work weekends and holidays
**Desired Experience & Qualification**
- Matric required
- 3 to 5 years experience as a retail assistant manager or sales team leader
**Package & Remuneration**
- Paid hourly and commission
- Extensive training, knowledge and growth
- An open, fun and driven work environment where growth and customer service are our focus

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent



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