Leading Retail Store Team
2 days ago
This is an incredible opportunity to join a dynamic retail team as a Senior Store Manager. As a leader, you'll be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of store operations. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you
Key Responsibilities:
- Customer Experience:
- • Ensure all associates project a positive attitude towards customers.
- • Enhance customer experience by recognizing and resolving conflicts promptly.
- • Emphasize the importance of adhering to company standards and procedures.
- • Develop and implement action plans derived from customer experience reports.
- Expenses:
- • Plan, monitor, and maximize market opportunities to achieve monthly turnover.
- • Monitor and control expenses to prevent over-expenditure.
- • Ensure effective management of TK records.
- Inventory Management:
- • Ensure stockholding levels align with merchandising plans and sales performance.
- • Analyze merchandise movement to identify slow-selling/fast-selling items.
- • Action aged/obsolescence stock according to company procedure.
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