Retail Excellence Lead

3 days ago


Johannesburg, Gauteng, South Africa Smollan Full time

Job Title: National Operations Manager

Job Summary:

The successful candidate will be responsible for leading our National Operations team, driving exceptional stakeholder satisfaction and retention, and building, expanding, and leveraging key relationships with retail/wholesale customers within the area of responsibility.

Key Responsibilities
  • Develop and implement strategies to drive business growth and improve operational efficiency.
  • Lead cross-functional teams to achieve business objectives and deliver high-quality results.
  • Collaborate with customers and stakeholders to understand their needs and preferences.
Requirements
  • Minimum Qualifications: Degree/NQF level 7, MBA.
  • Minimum Experience: 8-10 years' experience in the Telecoms Retail and Operations environment, with a strong understanding of telecoms retail execution.
  • Knowledge, Skills & Abilities: Problem-solving, Thought leadership, Business acumen, Financial acumen, Influencing skills, Negotiation skills, Communication skills (verbal & written), Organizational awareness.

Benefits

We offer a competitive salary and benefits package, including medical aid, life insurance, and a retirement fund contribution.



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