Sales and Marketing Coordinator

6 months ago

Johannesburg, South Africa MERCURE Full time

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:
A detail-oriented sales and marketing coordinator to contribute to the achievement of sales and marketing targets by supporting sales and marketing manager, coordinating sales site inspections, support digital marketing strategies and maintaining good customer relationships. The sales and marketing coordinator's responsibilities include supporting sales, ensuring client satisfaction, coordinating with other departments, problem solving, handling administrative duties, and sending out quotations timeously.

**Sales and Marketing Coordination**:

- Helping the sales and marketing managers to improve their productivity by contacting customers to arrange site inspections and ensuring all Managers have high-quality, up-to-date support material.
- Following up on quotes and assisting with conversion.
- Collaborating with other departments to ensure sales, marketing, queries, and events are handled efficiently.
- Developing and maintaining online filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
- Preparing a function sheet and coordinating precon and post mortem of events.
- Making the company's services as attractive to potential customers as possible.
- Ensuring adherence to laws, regulations, and policies.
- Collaborating with External Marketing Consultants to ensure that the Digital Strategy is aligned with all marketing efforts and that all collateral is aligned to promote the image of Mercure Hotels.
- Coordinate digital media related queries
- Manage Trip-advisor listing, Q&A
- Innovate, implement and drive ACCOR local campaigns, events.
- Manage Mercure Hotels website with External Marketing Consultants
- Distributing approval contracted rates, with client follow up and record or report keeping.
- Assisting with any administration related functions.

**Operational duties**:

- Maintain a thorough knowledge of the room locations, types of rooms, package plans and all hotel facilities
- Conduct regular walk about and site inspections to familiarize with current hotel operational standards. Report any concerns to the Sales and Marketing Manager.
- Be available to assist with site inspections for potential clients
- Be available during busy periods to oversee events, which may be over weekends or late evening.

**Qualifications**:

- Bachelor's Degree/ Diploma in Business Administration or related field.
- Certification in Hotel systems or related tools is a plus.
- Previous Hotel experience would be advantageous.
- Proficient in MS Office.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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