Ecommerce Account Manager
1 week ago
Company Description
iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here.
**Job Description**:
The iK Tribe is in search of a professionally skilled individual to join us in an eCommerce Account Management role. In this position you will be responsible for building and maintaining relationships, negotiating and, being that ‘go-to’ person for our merchants. If your interest lies in digital commerce and you’re a seasoned account manager, then this could be the role for you.
**So, what will you do?**
You will focus on accelerating the growth of iKhokha’s CNP product market share through:
- Identifying and acquire new partners (example Web Developers and Hosting companies) who will market and distribute our product.
- Identify and implement enterprise size eCommerce platforms which will use iKhokha’s CNP product set.
- Maintain and foster relationships and partnerships with CNP partners and enterprise eCommerce clients.
**Deal Breakers**
- Relationship Management / Partnership Management / Key Account Manager, with a strong focus on growth
- 4+ years of experience in a similar role within the payments industry
- Commercially driven and goal-oriented
- Ability to execute a growth plan
**What would you be responsible for?**
**New Business**:
- Aggressively seek Marketeer partners and enterprise level merchants which will lead to revenue growth for CNP products
- To be the first point of contact for iKhokha’s new enterprise level clients and partners, with a focus on generating TPV while maintaining margin
- Be responsible for the entire sales cycle with merchants
- Play a role in developing and enhancing our current CNP processes, and tools to capture market share
**Account Management**:
- Maintain relationships and partnerships once sales cycle is complete
- Act as a link between internal teams and external stakeholders and be directly involved in account relationships with existing and new key Clients and Marketeer Partners
- Negotiate KPI’s, commercials and contractual terms with Marketeer Partners
**Industry Events & Networking**:
- Represent iKhokha at Industry events
- Public presentations at industry forums
**Qualifications**:
- Undergrad Business Related Degree desirable
Additional Information
**Perks of joining the Tribe?**
- You get to work in a high growth company. Sink your teeth into meaningful work with tangible results you are accountable for.
- Hybrid, remote and in office work models.
- Remuneration & Benefits. We offer Company contributions to Medical Aid and a Group Risk Scheme.
- Visionary Leadership.
- Study leave.
- Access to on demand learning and development.
- A friendly, collaborative culture and a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista.
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