Communications Administrator

7 days ago

Cape Town, South Africa Valenture Institute Full time

Valenture Institute partners with the world’s leading education institutions to transform physical limitations into digital opportunities. We create new opportunities for students to choose an aspirational online learning experience by offering fully-supported online high school programmes.

As a social enterprise, Valenture Institute is also committed to levelling the playing field and increasing access for all students through free curriculum offerings, extensive scholarship programs and blended learning micro schools in underprivileged communities.

**Role Overview**

The Communications Administrator at Valenture Institute is a proactive and detail-oriented individual who plays a critical role in ensuring that clear, proactive, engaging, personalised and consistent communication is delivered to our customers (being guardians and learners across our multiple offerings). The Communications Administrator reports into the Student Success Manager (and will form part of the Student Success Team), and is primarily responsible for the creation, editing, managing, and delivery of communications to all guardians and learners. By fostering effective collaboration across departments, the Communications Administrator ensures seamless delivery of communication tailored to meet the unique needs of the learner and guardian community we serve.

**Summary of Responsibilities**

The Communications Administrator will need to source and assimilate key information and updates (across various departments) while ensuring that communications are set up and managed correctly. This role, therefore, requires focused task management, excellent communication skills, meticulous attention to detail, effective collaboration with colleagues and the ability to remain agile and responsive while multitasking.

The Communications Administrator is constantly looking to understand our offerings’ internal operations through the eyes of a guardian and a learner, ensuring that the end customer receives timeous communication and feels supported along the way.

The day-to-day responsibilities of this role include:

- Set up, schedule and send both ad hoc, as well as planned and/or recurring communication campaigns across each of our offerings via Intercom, our communications platform.
- Assume full responsibility for the creation, maintenance and improvement of communication templates (per offering). This involves the designing and development of visually appealing templates across formal school channels, constantly updating them to reflect termly milestones and organisational changes. As the Communications Administrator, you will continuously seek ways to enhance template effectiveness in order to maximise engagement.
- Evaluate the type of communication request originating from internal stakeholders, and provide suggestions on the optimal/preferred communication channel for the communication at hand.
- Enhance ongoing campaigns to more effectively cater to the needs of learners and guardians. This involves integrating feedback from internal stakeholders, as well as conducting regular reviews of communications related to reports release and appeals, onboarding, and other crucial school-wide communications pivotal to achieving key academic milestones.
- Set up termly wrap-up campaigns to deliver critical information to our learner and guardian community as we conclude an academic term and outline expectations for the upcoming term.
- Support with leveraging AI and automation to increase communication efficiency and effectiveness across all offerings.
- Evaluate ways to improve the process through which internal stakeholders submit communication requests.
- Efficiently manage and prioritise communication requests on a daily and weekly basis. This involves ensuring timely internal communications with internal stakeholders to maintain transparency regarding timelines.
- Share communication tests with internal stakeholders to provide them with the chance to review and pinpoint areas for enhancement.
- Generate reports on key performance indicators (KPIs) related to communication performance and take ownership of monitoring communication trends. Additionally, proactively propose enhancements to communication strategies and processes based on identified trends and work alongside the Student Success Manager to execute on these.
- Collaborate proactively with learner-facing teams to pinpoint common inquiries from learners and guardians. Subsequently, create informative resources and Infohub articles to address these queries effectively.
- Take ownership of maintaining the Info Hub and collaborate with departments to ensure the relevance and currency of articles. This encompasses curating collections to support diverse departmental needs, such as partnerships, Cycle Tests and Exams, and grading.

**Realities of the role**
- Valenture Institute is a fast-paced startup. We are not a traditional school We are reimagining schooling and precedent needs to b

  • Events and Production Administrator

    2 weeks ago

    Cape Town, South Africa Eclipse Communications Full time

    **Title**: Events and production administrator **Reporting**: ?? Group Director: events and production We are looking for an Events and Production Administrator who is ambitious and eager to join Eclipse Communications. They will have the opportunity to work on exciting projects and events. **Responsibilities**: **Project management support**: tracking of...

  • Communications Campaign Administrator

    2 weeks ago

    Cape Town, South Africa Parvana Strategic Sourcing Full time

    **Role Responsibilities**: Managing communications campaigns on behalf of our clients' customers. **Preferred Qualifications**: A degree or diploma in an area such as sales, project management, or business administration. **Relevant Skills / Experience**: 3 years' of relevant working experience. Sales skills, a customer-oriented mindset, and the...

  • Community Scheme Administrator

    2 weeks ago

    Cape Town, South Africa Trafalgar Property Management (Pty) Ltd Full time

    **Duties and Responsibilities** - Assisting the Community Scheme Manager - Typing of correspondence and minutes, - Typing of correspondence to trustees and owners - Liaising with Chairman and Trustees in the absence of the CSM - Assisting with preparation of monthly packs for the chairman of the Body Corporate - Ensuring all information is kept up to date on...

  • Mill Administrative

    3 weeks ago

    Cape Town, South Africa Kimberly-Clark Full time

    Mill Administrative & Digital Communications Assistant **Mill Administrative & Digital Communications Assistant - Cape Town** **Location**:Cape Town Epping Mill **Kimberly-Clark is a leading Fast-Moving Consumer Goods Organisation employing more than 42,000 people worldwide.** Our South Africa team is made up of 750+ dedicated employees representing a...

  • Administration Clerk: Community and Partnership

    3 days ago

    Cape Town, South Africa Western Cape Government Full time

    **Job Purpose**: The Department of Social Development, Western Cape Government has an opportunity for a self-motivated and competent individual to render an effective support service. This post is based in Cape Town, CBD. **Minimum Requirements**: Grade 12 (Senior Certificate or equivalent qualification). **Recommendation**: None. **Key Performance...

  • Assistant - Communications

    2 weeks ago

    Cape Town, South Africa Western Cape Provincial Parliament Full time

    **Why us?** The Stakeholder Management and Communication Services section consists of a team of focused professionals who provide the full range of communication services to the organisation. Every member of our team has a strong work ethic and a positive “can-do” attitude, enabling us to ultimately deliver service excellence. We do this while being...

  • Senior Account Manager

    2 weeks ago

    Cape Town, South Africa Eclipse Communications Full time

    We are looking for a PR senior account manager with five-plus years experience who is ambitious and eager to join our communications agency, and have the opportunity to work on global and local accounts. Must be able to manage client(s) with a degree of independence, have strong media relations and have good knowledge and understanding of the lifestyle,...

  • Senior Account Executive

    2 weeks ago

    Cape Town, South Africa Eclipse Communications Full time

    **Title**: s enior account executive **Reporting**: AE ?? account director/account manager **The objective of the role**: Works under the direction of the Account Manager (AM) and Account Director (AD) to implement public relations and communications plans for clients to achieve goals as set out in communications strategies. **Job description**: Works...

  • Communications Intern

    5 days ago

    Cape Town, South Africa mothers2mothers Full time

    Job Title- Communications Intern- Organisation Levels- mothers2mothers -> m2m Head Office- Location- Cape Town -, 8000 ZA (Primary) - Type of position- Graduate Internships- Education- Diploma- Closing Date- 31/12/2024- Job Descriptionm2m is looking for an inspired, passionate, hardworking, and ambitious Communications Intern. The purpose of the role is to...

  • Senior Microsoft Communications Specialist

    4 days ago

    Cape Town, Western Cape, South Africa DLK Group Full time

    Job DescriptionWe are seeking a highly experienced Senior Systems Administrator to join our team at DLK Group. In this role, you will be responsible for the administration and management of Skype for Business user environments.Your primary responsibilities will include:Administering and managing Skype for Business systems, including user administration and...

  • Corporate Communications Officer

    7 hours ago

    Cape Town, Western Cape, South Africa Western Cape Full time

    The Provincial Treasury of Western Cape Government is seeking a highly skilled Communication Officer to join its team.The successful candidate will be responsible for providing strategic communication support to the department, including developing and implementing effective communication strategies.The role involves maintaining the department's website and...

  • Community Relations Coordinator

    3 weeks ago

    Cape Town, South Africa Talent Acquisition Consulting Full time

    The role entails: - Reporting - Support to Studies, Surveys, and Operations - Community/Social Investment - Impact Management - Supervision of Management Information Systems - Stakeholder Engagement - Supervision of the Community Relations activities - Tertiary Qualifications with a Honours Degree in Social Sciences, Community Development, Anthropology,...

  • Junior Community Manager

    2 weeks ago

    Cape Town, South Africa Neighbourgood Full time

    Neighbourgood, South Africa’s leading co-living and co-working business, is looking for a dynamic and talented Junior Community Manager to work alongside our Community Managers with excellent all round operational, hospitality and property management skills to join our team. The Community Manager will be responsible to assist in the day-to-day management...

  • Administrator

    2 weeks ago

    Cape Town, South Africa MMWentzel Full time

    An exciting opportunity in our admin/customer service department for an energetic and driven individual in cape town. The employee will be required to assist with customer service, client interaction and administration. MAIN DUTIES & RESPONSIBILITIES Communicating with clients telephonically and electronically Updating existing and new client info &...

  • Internship Community Manager

    4 days ago

    Cape Town, South Africa Brand Influence Full time

    Intern community manager **Type**: 6 months-1 year, starting immediately, 9am-5pm in office **Location**: Granger Bay, Cape Town **Salary**: R4,500 CTC per month Looking for an exciting opportunity to start working in the digital space of influencer marketing? Then this is for you! If you can make a conversation go viral then this may be for you. This...

  • Recruitment & Communications Manager

    2 weeks ago

    Cape Town, South Africa Integration Resourcing Full time

    **RECRUITMENT & COMMUNICATIONS MANAGER** *** Our Client is presently the largest privately owned wine and spirits merchant in South Africa. They have a newly created opportunity available for a Recruitment & Communications Manager to be based at their Head Office in Cape Town. In line with the HR strategy, the successful incumbent will be responsible for...

  • Junior Community Manager

    1 week ago

    Cape Town, South Africa Brand Influence Full time

    Junior community manager - Brand Influence Looking for an exciting opportunity to start working in the digital space of influencer marketing? Then this is for you!?? Are you a sensational digital community manager who has excellent communication skills, a passion for word of mouth and highly organisational? Then this is an exciting opportunity to start...

  • Administrator

    4 days ago

    Cape Town, South Africa Brandmix Full time

    Job Description: **BRANDMIX** is a Signage & Branding Studio. This position is for a **Administrator** **Qualification**: - High school diploma or equivalent; additional education or certifications in administration is a plus. - Proven experience as an administrative assistant or in a similar role. - Strong written and verbal communication skills. -...

  • Digital Community Manager

    3 days ago

    Cape Town, South Africa Tryon Consultancy Full time

    Advertising agency seeks a Community Manager to join their expanding team. Content - Develops social campaign materials and content for aligning with social briefs on a monthly and quarterly basis - Publishes content across various social platforms including paid activity (ad buying, targeting & segmentation) - Supports the content creation, execution,...

  • Community Development Practitioner

    2 weeks ago

    Cape Town, South Africa Western Cape Department of Health Full time

    **Closing Date** - 2025/01/27 **Reference Number** - WCG241128-1 **Tracking Number** - DSD 105/2024 **Job Title** - Community Development Practitioner: Community and Partnership Development (various posts available), Ref. No. DSD 105/2024 **Department** - Social Development **Salary level** - OSD **Enquiries** - Mr T Majela at (021) 483 2524 **Job...