![Hobby Life Africa](https://media.trabajo.org/img/noimg.jpg)
Salesforce CRM Administrator
4 weeks ago
**Job description**
Hobby Life Africa is an Established distributor supplying imported general merchandise starting from plastic-ware, brush-ware, toys, pots for plants, decor and kitchen accessories and have been servicing the retail, wholesale, and cash/carry markets.
**Your Key Responsibilities**:
- Assist with daily administration tasks of the Salesforce platform.
- Manage user accounts, roles, and profiles.
- Assist with data management, including data imports and exports.
- Work with teams to understand their needs and configure Salesforce to meet those needs.
- Migrate obsolete workflow and process builder processes to Flows.
- Create, modify, and edit reports and dashboards to meet team reporting requirements.
- Troubleshoot technical issues and implement solutions.
- Stay current with Salesforce releases and make recommendations for platform enhancements.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing to improve CRM overall performance and utilization.
- Enter Call cycles, check daily schedule.
- Check reps and customer interactions, score reps.
- Follow up on tasks, visits, and Instructions.
- Build report of customers, Reps, and products.
Professional skills and experience
**Requirements**:
Qualifications:
Salesforce certified administrator or Salesforce advanced administrator certification.
A bachelor's degree in computer science or information technology would be advantageous.
**Skills**:Knowledge of Salesforce/Skynamo, Microsoft packages
Excel, Word, Power Point and Outlook.
Knowledge/Experience:
2-3 years of experience in Salesforce administration or in a similar environment.
Other: Need to be able to work well under pressure.
**Salary**: R7,000.00 - R10,000.00 per month
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 2023/04/17
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