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Salesforce Administrator

1 month ago

Cape Town, South Africa DigiCert, Inc. Full time

at DigiCert

Cape Town, South Africa

**ABOUT DIGICERT**

We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put trust—an abstract idea—to work. That’s digital trust for the real world.

***:
DigiCert is in the market for a **Salesforce Administrator** who is self-motivated and who thrives in dynamic & high-growth environments to join our RevOps team.

As Salesforce Administrator you will work with internal stakeholders and management to ensure business requirements are met.

**_ This is a hybrid position in Cape Town._**

**WHAT YOU WILL DO**:

- Lead the development and implementation of various automation initiatives within Salesforce and other connected systems.
- Develop and maintain working relationships across Sales, Legal, Marketing, Finance and IT teams.
- Implement best practices related to forecast accuracy, segmentation of customers, sales productivity by rep, etc.
- Support business units utilizing Salesforce and other sales systems with regular administrative tasks.

**WHAT YOU HAVE**:

- 5+ years' experience in a similar position preferably in Sales Operations or System Administration
- Tertiary qualification + Salesforce Administrator Certification (ADM 201) - **strongly preferred**:

- Experience with marketing automation tool like Eloqua or Marketo** - preferred**:

- Experience with Agile/iterative development methodologies and tools (Jira, Jira Service Desk) - **preferred**:

- Demonstrated project management experience: Managing several projects concurrently within set timeframes
- The ability to learn new technologies quickly
- The ability to work independently within a small team
- Good attention to detail
- Good troubleshooting skills
- Strong communication and decision-making skills

**BENEFITS**:

- Provident Fund
- Medical Aid + Gap Cover
- Employee Assistance Program
- Education Support Program
- Gym Reimbursement
- Life Insurance
- Disability Insurance
- Sabbatical

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.