Software Support Trainer

13 hours ago


Durban, South Africa GAAP Point of Sale Full time

GAAP Point of Sale is recruiting a **Software Support** **Trainer**. The position is based at either our offices in Johannesburg or Durban and the successful applicant will be reporting to the **National** **Training Manager **or their nominees at GAAP where applicable. The job is primarily a work from home position, but you may be required to work at the office on occasion.

**List of Responsibilities includes but is not limited to**:

- Training Documentation - the creation of training documentation from scratch
- Problem Solving - working through potential issues with the software and correctly documenting for resolution.
- Error Checking - Looking for potential issues and suggesting fixes for the errors
- Database Management - creation of database along with any associated components databases
- Assisting and training clients on the Gaap Unity Software
- General operational duties assigned as required.

**Minimum Requirements Competencies**:

- Highly skilled in Microsoft Office Products (Word, Excel).
- Be willing to change, adapt and be constantly upskilled.
- Excellent written and spoken English.
- Must be a Team Player
- Must be a quick learner and a highly motivated individual.
- Must possess the following traits:

- Strong organisational skills
- An excellent communicator
- A quick learner
- A highly motivated individual.
- High degree of accuracy and accountability
- Acute attention to detail
- Ability to work under pressure and tight deadlines.
- Flexibility and a willingness to work overtime when needed
- Will be required to provide weekly updates to higher management.
- Understanding of stock movement within the hospitality sector.
- Restaurant manager experience would be very valuable.
- Reliable car (Insured for business use before commencement date).
- Valid Driver's License.
- Proficiency on the Gaap Software would highly advantageous.
- Qualification in hospitality or accounting would be highly advantageous.

**_*Please note that working hours for this position are from 08:00am - 17:00pm, Monday to Friday and will also require working some overtime._**

**Job Types**: Full-time, Permanent

**Experience**:

- Restaurant management: 1 year (preferred)

**Language**:

- English (required)

License/Certification:

- Driver's License (required)

Shift availability:

- Day Shift (required)
- Night Shift (preferred)
- Overnight Shift (preferred)


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