Advanced Trainer

2 months ago


Durban, South Africa Universal Call Centre Full time

**Key Responsibilities**:

- Develop, facilitate, and deliver engaging and impactful training sessions.
- Assess, mentor, and coach trainees to ensure high-quality outcomes.
- Facilitate the coaching, development, and upskilling of employees across various departments.
- Continuously improve and update training programs to align with industry standards and company objectives.
- Provide feedback and support for employee growth and ongoing learning needs.
- Ensure compliance with regulatory training requirements and standards.

**Requirements**:

- Minimum 3 years of experience in training delivery.
- Train the Trainer certification is essential.
- SETA accredited.
- Strong communication, facilitation, and presentation skills.
- Proven ability to develop training materials and deliver training across various platforms.


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