Customer Care Representative
2 weeks ago
We are looking for an enthusiastic Customer Services Representative. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.
- Responsibilities
Your main responsibilities will include but will not be limited to:
Reviewing and correcting data of incorrectly processed transactions;
Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.
Qualifications
We will require you to have a minimum education of completed high school or college. We will also look for:
Good knowledge of MS Office and Internet Explorer;
At least one year´s work experience in customer services or a call center position;
An additional language;
Strong customer orientation skills;
Excellent communications skills (both oral and written);
Attention to detail;
Good teamworking approach; and
Ability to work flexible schedules.
-
Customer Care Representative
4 weeks ago
Johannesburg, South Africa FedEx Express MEISA Full time**Position Summary**: Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team...
-
Customer Care Supervisor
4 weeks ago
Johannesburg, South Africa Sandi Crowther Recruitment Full timeGauteng, JHB - Central **Hyde Park, Gauteng. **Fast - growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. - The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care...
-
Customer Care Specialist
4 weeks ago
Johannesburg, South Africa Six Sense Full timeGauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established short term insurer is seeking to appoint a Customer Care Specialist. The Customer Care Specialist will be responsible for supporting the claims team in enhancing customer experience through end-to-end efficient handling and resolving queries in line with Service...
-
Customer Care Learner
4 weeks ago
Johannesburg, South Africa Givaudan Full timeStep into our world of creativity and joy! Customer Care Learner - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....
-
Customer Care Manager
1 month ago
Johannesburg, South Africa L'Oreal Full timeMission: Oversees all aspects and is accountable for the Care strategy, the Care Engagement, and the standards of service provided (Efficiency, consumer and employee satisfaction, Business outcome, brand image & reputation, and budget requirements). **Main activities** **0-5% engagement** - Transmit the voice of the brand to the division to frame...
-
Part Time
4 weeks ago
Johannesburg, South Africa Ria Full timeWe are looking for an enthusiastic Customer Services Representative to join our friendly team at European Ria Headquarters in Alcobendas, Madrid. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. Your main responsibilities will include but will not be limited to: - Reviewing and...
-
Customer Care Agent
4 weeks ago
Johannesburg, South Africa eMedia Investments Full timeAs a Customer Care Agent you would be required to respond to, resolve and log all viewer correspondence, monitor transmission, source relevant information, and promote the eMedia brand through excellent customer service. **Key Performance Area** **Interpersonal and team relationships** Team Build, support and maintain interpersonal and team relationships...
-
Customer Care Agent
4 weeks ago
Johannesburg, South Africa One Source Direct Full time**Job description** Customer Care Consultant Needed Our company, One Source Direct, is searching for a Customer Care Consultant on behalf of Zoom Fibre. Main Purpose of the Job? Set and drive superior experience for Zoom Fibre Partners (ISP’s, resellers, internal and end users) through management of all customer escalations directed to ZF Partner...
-
Sales Representative
1 month ago
Johannesburg, South Africa Wholesale sales representative Full timeIn order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. Previous experience in a sales role of furniture or interior décor products is an advantage. **Responsibilities**: - Generating leads. - Meeting or exceeding sales goals. - Helping determine pricing...
-
Customer Care Manager
1 month ago
Johannesburg North, South Africa Communicate Recruitment Full timeA Customer Care Manager is needed with experience in the Telecommunications industry. Title: Customer Care Manager Location: Johannesburg North **Responsibilities Include (but are not limited to)**: - Working closely with the Buyers, Replenishers and senior management of the respective departments. - Initial financial year budget plans for respective...
-
Customer Care Agent
4 weeks ago
Johannesburg, South Africa Santaf Holdings Full timeMain Purpose Of Job: - Ensure compliance of 100 % by logging and confirming of all calls made to the client and recording of all communication with the client - Communication is to be clear, concise and accurate at all times - Explanation of the repair process must be provided to the client - Ensure customers are updated continuously on the repair process...
-
Medical Sales Representative
4 weeks ago
Johannesburg, South Africa Glasshouse Recruiting Full timeFull Time _Johannesburg North_, _Johannesburg West_ November 3, 2023 - December 3, 2023 Medical - Sales & Marketing **Job Overview**: **Requirements**: - Strong Medical Background within Hospital Environment - Relevant academic qualifications a distinct advantage - At least 2 years medical experience in Emergency care and in-service experience - Experience...
-
Dutch Speaking Customer Care Associate Job
1 month ago
Johannesburg, South Africa Language Recruiters Full timeYour key** job** responsibilities as the **Dutch speaking Customer Care Associate** in **Johannesburg, South Africa** will include: - Resolving customer complaints and issues - Providing accurate and timely information to customers - Building and maintaining relationships with customers Requirements for this **Dutch speaking Customer Care Associate job**...
-
German Speaking Customer Care Associate Job
1 month ago
Johannesburg, South Africa Language Recruiters Full timeYour key** job** responsibilities as the **German speaking Customer Care Associate** in **Johannesburg, South Africa** will include: - Resolving customer complaints and issues - Providing accurate and timely information to customers - Building and maintaining relationships with customers Requirements for this **German speaking Customer Care Associate job**...
-
Customer Services Representative
1 month ago
Johannesburg, South Africa Cummins Inc. Full time**Customer Services Representative** **Description** We are looking for a talented **CUSTOMER SERVICES REPRESENTATIVE** to join our team specializing in **SUPPLY CHAIN PLANNING** for our **COMPONENTS BUSINESS SEGMENT** in **JOHANNESBURG, GAUTENG, SOUTH AFRICA**. **In this role, you will make an impact in the following ways**: - Collective...
-
Cellphone Repair Technician
4 weeks ago
Johannesburg, South Africa Samsung Customer Care Center Full timeWe are recruiting for a Cellphone Technician. Experience in mobile phone repair work is CRITICAL in order to apply. This role is technical based, attending to effective fault diagnoses & repairs of client devices to ensure improved device productivity. QUALIFICATIONS REQUIRED - National N-diploma: Electrical Engineering (N3 - N6 Certificates) - A minimum...
-
Mobile Phone Repair Technician
1 month ago
Johannesburg, South Africa Samsung Customer Care Center Full timeWe are seeking a skilled and dedicated Samsung Cellphone Technician to join our team. As a Samsung Cellphone Technician, you will play a vital role in providing top-notch repair and technical support services for Samsung mobile devices. If you are passionate about mobile technology, possess excellent problem-solving skills, and have a deep understanding of...
-
Sea Logistics Customer Care Specialist Import
1 month ago
Johannesburg, South Africa Kuehne+Nagel Full timeCustomer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints - ** Your Role **:To provide front-line customer support and ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external...
-
Sea Logistics Customer Care Specialist Import
1 month ago
Johannesburg, South Africa Kuehne+Nagel Full timeCustomer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints - ** Your Role **:To provide front-line customer support and ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external...
-
Sea Freight Imports Customer Care Expert
1 month ago
Johannesburg, South Africa African Recruitment Full time**YOUR ROLE** Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for customers and to ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and...