Quality Assurance Clerk
6 months ago
The above mentioned position exist in Alternative Distribution Support. We are looking to hire a meticulous quality assurance clerk with excellent communication skills and time management.
- Listening to randomly selected calls per agent and Call Centre to ensure quality as per set daily targets.
- Report to the Manager on findings, pertaining to the selected calls assessed.
- Provide feedback and coaching to the external Call Centres and follow up on corrective measures taken.
- Provide input to the Manager in order to improve quality of scripts and calls.
- Monitor and check that voice recordings uploaded on the Secure File Transfer Protocol system are matching the sales per Call Centre on a regular basis and report any discrepancies.
- Adhere to call monitoring process according to the checklist provided.
- Scheduling and planning of own work to meet targets.
- Report monthly on work undertaken.
- Support implementation and maintain processes, policies and systems.
- Assist with system user testing for new systems and processes.
- Grade 12
- Two (2) Year's Quality Assurance working experience in Financial industry
- Experience in quality coaching.
- Insurance business knowledge (terms and definitions, principles, procedures
- Building and maintaining effective cross functional relationships with internal employees and external Call Centers.
-
Quality Assurer
6 days ago
Centurion, South Africa Health Solutions Full time**Introduction** - Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...
-
Quality Assurer
7 months ago
Centurion, South Africa Momentum Investments Full time**Introduction**Role Purpose** - As a Quality Assurer (QA) (previously known as Quality Controller (QC)) within our Momentum Wealth Service Centre, your primary responsibility is to meticulously oversee data quality on business systems, ensuring compliance with standards while also upholding and monitoring the quality assurance process.Your duties will...
-
Quality Assurance Specialist
1 month ago
Centurion, Gauteng, South Africa WNS Global Services Full timeQuality Assurance Specialist – A Key Role in Delivering ExcellenceAt WNS Global Services, we are committed to delivering exceptional customer experiences. As a Quality Assurance Specialist, you will play a vital role in enhancing our customer journey by quality assessing call centre interactions. This includes evaluating calls, emails, chats, and other...
-
Quality Assurance Director
1 month ago
Centurion, Gauteng, South Africa Carlysle Human Capital Full timeKey Responsibilities:As our Quality Assurance Manager, you will oversee the development and enforcement of quality assurance policies specific to financial operations, including IFRS 17 compliance. This involves managing the implementation of IFRS 17, collaborating with finance and actuarial teams to ensure accurate financial reporting, and monitoring...
-
Quality Assurance Specialist
4 weeks ago
Centurion, Gauteng, South Africa E&D Recruiters Full timeJob SummaryWe are seeking an experienced Quality Assurance Specialist to join our team at E&D Recruiters. As a Quality Assurance Specialist - Electronics, you will be responsible for ensuring the quality of electronic components and assemblies.
-
Quality Assurance Specialist
1 month ago
Centurion, Gauteng, South Africa E&D Recruiters Full timeJob Title: Engineering Quality OfficerJob Summary: We are seeking a skilled Engineering Quality Officer to join our team at E&D Recruiters. The ideal candidate will have a strong background in quality assurance and control, with experience in mechanical and electronic assembly environments.Responsibilities:Conduct complete visual and dimensional inspections...
-
Quality Assurance Tester
7 months ago
Centurion, South Africa Dimension Data Full timeFunctieomschrijvingDescriptionWe are currently seeking a highly skilled Quality Assurance Tester to assess software quality through manual and automated testing. In this position, you must have a keen eye for detail, excellent organizational and communication skills. Critical thinking and problem solving abilities are a must, as well as skilled execution of...
-
Senior Quality Assurance Engineer
1 month ago
Centurion, Gauteng, South Africa E&D Recruiters Full timeAt E&D Recruiters, we are seeking a highly skilled and experienced Senior Quality Assurance Engineer to join our team.Job SummaryWe are looking for a seasoned Quality Assurance professional with a strong background in mechanical/electrical/electronic fields, IPC standards, and international QMS standards. The ideal candidate will have at least 5 years of...
-
Software Quality Assurance Specialist
4 weeks ago
Centurion, Gauteng, South Africa Dimension Data Full timeJob OverviewWe are seeking a highly skilled Software Quality Assurance Specialist to join our Product Development team.About the RoleThis is an exciting opportunity for a talented individual to work on testing and quality assurance of various applications. The successful candidate will be responsible for ensuring the delivery of high-quality software by...
-
Software Quality Assurance Specialist
3 weeks ago
Centurion, Gauteng, South Africa Network Recruitment Full timeAbout Network RecruitmentWe are a leading IT recruitment agency, connecting talented professionals with exciting job opportunities.Job Title: Software Quality Assurance SpecialistEstimated Salary: R550 000 - R700 000 per annumJob Description:OverviewWe are seeking an experienced Software Quality Assurance Specialist to join our team. As a key member of our...
-
Software Quality Assurance Professional
4 weeks ago
Centurion, Gauteng, South Africa Network Recruitment Full timeNetwork Recruitment is seeking a skilled Software Quality Assurance Professional to join our team.As a Software Quality Assurance Professional, you will be responsible for ensuring the quality of software applications through thorough testing and verification. This role requires strong technical skills, attention to detail, and excellent communication...
-
Software Quality Assurance Specialist
1 month ago
Centurion, Gauteng, South Africa Dimension Data Full timeAbout the RoleThe Software Quality Assurance Specialist will be responsible for ensuring the quality of software applications developed by the Product Development team at Dimension Data. This involves testing and quality assurance of various applications, from high-level business logic to performance tests.The ideal candidate will have experience with...
-
Laboratory Quality Assurance Specialist
4 weeks ago
Centurion, Gauteng, South Africa Objective Personnel Full timeAt Objective Personnel, we are seeking a highly skilled Laboratory Quality Assurance Specialist to join our team. The successful candidate will have a minimum of 1 year laboratory experience preferably from the beverage industry.Job RequirementsA Bachelor of Science Degree or Diploma in Food Science or Technology is required.Compensation and BenefitsThe...
-
Quality Assurance Consultant
6 months ago
Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time**Gauteng**, Centurion** **R25'000.00 - R30'000.00 Monthly** CLC is seeking a Quality Assurance Specialist, specialising in Short-Term Insurance Claims quality control. Quality Assurance Consultants play a significant role in ensuring the claims handling process meets certain desired regulations and acceptable standards. They formulate and direct the...
-
Centurion, Gauteng, South Africa RCL Foods Full timeJob OverviewRCL Foods is a leading food manufacturing company that prioritizes quality and innovation. We are seeking an experienced Quality Assurance Specialist to join our team in Centurion.About the RoleThe Senior Quality Assurance Technologist will be responsible for maintaining quality and food safety management systems, ensuring correct quality...
-
Software Quality Assurance Professional
2 weeks ago
Centurion, Gauteng, South Africa Network Recruitment Full timeJob Title: Software Quality Assurance ProfessionalOverview: Network Recruitment is seeking a skilled Software Quality Assurance (SQA) Professional to join our team. As an SQA professional, you will play a critical role in ensuring the quality of software applications by identifying and reporting defects, developing test cases, and collaborating with...
-
Senior Quality Assurance Specialist
4 weeks ago
Centurion, Gauteng, South Africa Dimension Data Full timeJob OverviewWe are seeking a highly skilled Senior Quality Assurance Specialist to assess software quality through manual and automated testing.About the RoleThis is an exciting opportunity to join our team at Dimension Data as a Senior Quality Assurance Specialist. As a key member of our QA team, you will be responsible for ensuring the highest level of...
-
Centurion, Gauteng, South Africa Bidvest Facilities Management Full timeJob SummaryBidvest Facilities Management is seeking a skilled Electrical Quality Assurance Specialist to join our team in Gauteng, Centurion. As an Electrical Quality Assurance Specialist, you will be responsible for ensuring the quality and acceptance of Vodacom sites according to schedule 2.21 Scope of Work.
-
Manufacturing Quality Assurance Specialist
4 weeks ago
Centurion, Gauteng, South Africa E&D Recruiters Full timeJob Description:We are seeking a highly skilled Manufacturing Quality Assurance Specialist to join our team at E&D Recruiters.Key Responsibilities:Conduct thorough visual and dimensional inspections of various parts and assemblies to ensure quality standards are metUtilize mechanical and digital measuring instruments and equipment with hands-on proficiency...
-
Quality Assurance Officer
6 months ago
Centurion, South Africa Pedros Full time**DUTIES AND RESPONSIBILITIES**: - Ensure that products arrive and depart in accordance with quality and safety standards, conduct quality control inspections and provide QC Reports - Review and improve current procedures and conduct regular audits for SOP compliance - Monitor staff performance, providing guidance, and conducting essential training...