Vip Account Manager
7 months ago
**The Company**:Bet.co.za
**Role Name**: VIP Account Manager
**Locations**:Cape Town; Johannesburg
**Hours of work**: Monday to Friday 9:00am - 17:00pm
**Role summary**:
Reporting to the VIP Manager, the role is responsible for building and optimizing relationships with VIP & High Value Customers within the product to increase lifetime value as well as growing the VIP database. Through close management of your portfolio (hosted accounts), you drive our key metrics by proactively analyzing game play and player behavior, acting on and managing their expectations in real time.
**Daily Responsibilities**:
- Work closely with the VIP Manager to assist with VIP Management, increasing VIP LTV, count and retention and implementing VIP marketing campaigns.
- Effectively improve VIP satisfaction, retention and report on all VIP functions.
- Work with the Customer Service Managers to optimize communication with VIP players and ensure increased customer satisfaction.
- Oversee customer relationships in order to drive VIP retention and increase VIP LTV.
- Work closely with the VIP Manager to work within the VIP budget.
- Manage and maintain player profiles by consistently analyzing VIP behavior and gameplay of players in order to optimize operational activities.
- Work with VIP Manager to organize, attend and report on VIP events
- Drive and support our Responsible Gaming Strategy throughout Customer Services.
- Continuously report and update customer notes, account sheets and customer financials.
- Drive value from the Hosted WL Customers to convert into VIP Customers.
- Reporting and optimizing reports for new value (growth in personal VIP lists based on personal initiative)
- Collaboration when creating and executing competitions
**Requirements**:
- Proven work experience in a previous industry-related role.
- Proven work experience in a high-profile customer-focused environment
- Willingness to work outside of office hours when required.
- Ability to work in cross-departmental collaboration
- Strong management and communication skills
- Strong analytical and reporting skills
- Exceptional knowledge of sports and sports betting.
- Proficiency in English
- Online betting/gaming experience (required)
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
-
Vip Host
7 days ago
Cape Town, South Africa Initiate international Full timeA leading online gambling operator have an exciting career opportunity for a VIP Host to join their team in Cape Town. Your role as VIP Host will be servicing high-value and VIP customers for a leading South African online sportsbook and casino. You will be solely responsible for the retention and yield maximization of these customers which will see you...
-
Vip Host
7 days ago
Cape Town, South Africa Initiate International Full timeA leading online gambling operator have an exciting career opportunity for a **VIP Host** to join their team in **Cape Town**. You will be servicing high-value and VIP customers for a leading South African online sportsbook and casino. You will be solely responsible for the retention and yield maximization of these customers which will see you building close...
-
VIP (Security) Officer x2
1 month ago
Cape Town, South Africa Hollywoodbets Full timeJob title : VIP (Security) Officer x2 Job Location : Western Cape, Cape Town Deadline : December 22, 2024 Quick Recommended Links Jobs by Location Job by industries With Hollywoodbets You Will: Innovate and create as part of a like-minded, authentic Team eager to achieve goals. Embrace challenges and the thrill of working in a vibrant...
-
VIP Payroll Officer
1 month ago
Cape Town, South Africa CK Africa Talent Full timeAre you an experienced payroll professional with a passion for accuracy and compliance? CK Africa Talent is recruiting a VIP Payroll Officer for a client based in Blackheath, Cape Town. This is an exciting opportunity to bring your expertise in payroll, finance, and tax to a dynamic organization.Key Requirements:Education: Grade 12 and VIP Payroll...
-
Vip Payroll Administrator
1 week ago
Cape Town, South Africa RJPersonnel Full time5years - Full payroll function - Preparation and processing of monthly salaries payroll - Overseeing the preparation and processing the weekly wages payroll - Administration of leave on VIP ESS - Employment Equity reporting - Preparation of new employee service agreements - Reconciliation, preparation, and submission of EMP201s - Reconciliation and...
-
Accounting Clerk: Payroll Administration
7 days ago
Cape Town, South Africa Affirmative Portfolios Full time**Accounting Clerk: Payroll Administration - Cape Town - R17 642.75 Per Month** **2 Month Contract** **Key Performance Area’s** **Data Capturing on VIP** - Payroll capture from duly authorised and consolidated capturing schedules on VIP. - Additional payrolls that are administered, prepared and duly authorised outside of the Payroll Department: review...
-
Retail Accounting Manager
2 weeks ago
Cape Town, Western Cape, South Africa Frogg Recruitment SA Full timeCape Town-based Frogg Recruitment SA is seeking a seasoned Financial Accountant to fill a key position in their retail/wholesale division. The ideal candidate will possess a strong background in financial accounting, preferably with experience in the retail sector.About the JobThe successful applicant will be responsible for managing the company's financial...
-
Financial Accountant Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Frogg Recruitment SA Full timeWe are seeking a highly skilled Financial Accountant to join our team in Cape Town. This is a fantastic opportunity for an experienced professional to take on a challenging role and contribute to the success of our retail/wholesale client.About the RoleThe successful candidate will be responsible for full financial accounting for the retail stores division,...
-
Accountant
3 months ago
Cape Town, South Africa Frogg Recruitment SA Full timeAccountant Woodstock Cape Town Our retail/wholesale client in Woodstock is looking for an Accountant with 3 years’ experience with completed articles SAIPA or SAICA. You do not have to be qualified BUT if you are its an added advantage. Act as retail and Licensing Accountant for the retail stores. Retail/Wholesale experience an added bonus Salary R 45000...
-
Financial Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Frogg Recruitment SA Full timeJob OverviewFrogg Recruitment SA is seeking a skilled Financial Accountant to lead the retail division. The ideal candidate will have 3 years of experience in accounting for multiple retail stores, knowledge of IFRS, and proficiency in accounting software like PASTEL & VIP.ResponsibilitiesManage full financial accounting for the retail stores division,...
-
Payroll Manager
7 months ago
Cape Town, South Africa Eqx Capital Full timeReuiremnts: - **Extensive VIP Premier experience is essential.** **Ensure that VIP is correctly coded to Navision to ensure accurate posting in General Ledger, including accurate postings of cashbook entries** **Ensure that Bank Imports, salary cashbook management and funding of salary accounts are done timeously** **Ensure that master data on VIP is...
-
Assistant Accountant
1 day ago
Cape Town, South Africa O'Brien Recruitment Full time**Purpose of the role** - Provide first-line support to the Accountant - Responsible for assisting with the accounting of the entity as well as the financial management and the implementation of financial policies and procedures - Provide assistance with the general management of the administrative and daily functioning of the office - Assist proactively...
-
Senior Accounting Professional
2 weeks ago
Cape Town, Western Cape, South Africa Status Staffing Full timeAbout the RoleThe ideal candidate will possess 15 years of experience in a similar role within the legal profession, with proficiency in Excel and the financial accounting package AJS Web. They should also have experience with trust and business accounts, including ABSA and Investec Banking, and be proficient in SAGE VIP Payroll and SARS E-filing...
-
Accounting and Bookkeeping Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Status Staffing Full timeAt Status Staffing, we are seeking a highly skilled Accounting and Bookkeeping Specialist to join our team. This is an exciting opportunity for a seasoned professional to take on a challenging role that requires expertise in financial management, bookkeeping, and accounting principles.About the RoleWe are looking for someone with 15 years of experience in a...
-
Financial Accountant
3 months ago
Cape Town, South Africa Frogg Recruitment SA Full timeFinancial Accountant Woodstock Cape Town Our retail/wholesale client in Woodstock is looking for a Financial Accountant / Accountant with 3-4 years’ experience with completed articles SAIPA or SAICA. You do not have to be qualified BUT if you are its an added advantage. Act as retail and Licensing Accountant for the retail stores. Retail/Wholesale...
-
Financial Accountant
3 months ago
Cape Town, South Africa Frogg Recruitment SA Full timeFinancial Accountant Woodstock Cape Town Our retail/wholesale client in Woodstock is looking for a Financial Accountant / Accountant with 3-4 years’ experience with completed articles SAIPA or SAICA. You do not have to be qualified BUT if you are its an added advantage. Act as retail and Licensing Accountant for the retail stores. Retail/Wholesale...
-
Financial Accounting Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Frogg Recruitment SA Full timeJob SummaryWe are seeking a highly skilled Financial Accounting Specialist to join our team in Maitland, Cape Town. As a key member of our financial department, you will be responsible for providing accurate and timely financial information to support business decisions.About the RoleThe successful candidate will have a strong background in financial...
-
Account Manager
3 days ago
Cape Town, South Africa Talentank Full time**General Description** The Account Manager manages partners that reside in our Gold and Silver partner program. The focus is to develop business within customer and partner accounts by leveraging channel partners across the territory. A target/goal will be set, and the AM will work with the appropriate support structures to achieve this goal. The AM will...
-
Business Financial Manager
5 days ago
Cape Town, Western Cape, South Africa Frogg Recruitment SA Full timeWe are seeking an experienced Business Financial Manager to oversee the financial aspects of our retail stores division.Key Responsibilities:Full Financial Accounting for the Retail stores division using PASTEL & VIP softwareOversee all financial aspects of the retail stores nationallyFull Debtors and Creditors managementAccount for all financial aspects of...
-
Security Officer for VIP Protection
1 month ago
Cape Town, Western Cape, South Africa Hollywoodbets Full timeHollywoodbets is seeking a highly skilled and experienced VIP Security Officer to join our team in Cape Town. The successful candidate will be responsible for ensuring the safety and security of our high-risk branches.We offer a competitive salary package of R120,000 per annum, making this an attractive opportunity for professionals looking to advance their...