Key Accounts Manager
3 weeks ago
**REQUIREMENTS**
- Matric & relevant tertiary education in Business Administration, Marketing or Sales
- Min 5 years proven Key Account Manager experience
- Intermediate Excel & MS Office skills
- Ability to import CSV formatted data into excel
- Fashion wholesale industry experience Advantageous
- Excellent communication, interpersonal and negotiation skills
- Exceptional use of written and spoken English language
- Extremely well presented, groomed with professional organisational skills
- Good financial acumen
- Proactive, confident and a self-starter
- Ability to problem solve and take personal responsibility for job functions
**DUTIES**
- Reporting and calling on a portfolio of major clients ensuring the relationships are strengthened
- Managing reports on excel
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
- Daily face to face customer liaison and retention
- Develop trust relationships with both major clients and factory staff dealing with the work produced and controls
- Acquire a thorough understanding of key customer needs and requirements
- Extensive liaison with the factory for manufacturing lead times, continually liaising with factory staff on the factory floor and keeping up to date with their schedule
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives and requirements
- Ensure the correct products and services are delivered to customers in a timely manner
- Being the middle man to communicate between key customers, internal teams and the factory staff
- Resolve any problems faced by customers and deal with complaints in order to resolve
- Generating new sales that will turn into long-lasting relationships
- Strengthening relationships with key decision makers
- Upselling of full sales portfolio offering
- Following up on research for new product requirements
- Completing quotations and estimations timeously
- Working with the internal sales support team
- Attend weekly marketing meetings
- Reporting to the Marketing Director
SALARY: Basic Salary, plus Medical Aid, Provident Fund & Company car
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