Food & Beverage Manager
3 months ago
**Food & Beverage Manager.**
Exclusive 5* Game Lodge Waterberg Limpopo.
- Managing food and beverage operations within budget and to the highest standards.
- Effectively assist the Lodge Management in the day-to-day operation, consistent with Company Standards and to achieve optimum financial results and better budget.
- Monitor policies and procedures, as agreed with the Lodge Management, to ensure operations, financial controls, standards are being met.
- Identify customers’ needs and respond proactively to all their concerns
- Leading F&B team by attracting, recruiting, training and appraising talented personnel.
- Establish targets, KPI’s, schedules, policies and procedures
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report to management regarding sales results and productivity
- Monitor reporting structures to ensure that information is readily available, so that you can in turn report weekly and daily to the Management.
- Assisting with Financial Management as indicated by the Management.
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Building relationships and motivating all staff to develop a culture that will ensure constant growth in product output.
- Represent Extraordinary when dealing with management, staff & guests.
- Achieve good communication and to interpret and enforce agreed management decisions, policies and attitudes to achieve group objectives.
- Instil a culture of learning and assist in creating a company for staff and guests.
- To stand in for the Asst RM when he/she is on off days, holiday or has other business commitments and is not on site.
- Co - ordinate and monitor all F&B rosters
- Training of all Staff and making sure all SOPs are followed.
- To greet guests and allocate rooms according to laid down procedures.
- To supervise and control the reception area, registration and room allocation of all guests. To host guests in Reception or Public areas
as and when needed. To do initial meet and greet.
- To assist the Asst RM with admin as per SOP’s.
- To host and take on the role as manager on duty when rostered.
**MINIMUM EXPERIENCE & REQUIREMENTS**:
- Applicants must have at least 2-3 years’ experience in a related field with a solid track record working in a similar role within the Hospitality Industry.
- Matric is a minimum requirement, but a further qualification is a bonus.
- Valid RSA ID
- Valid RSA Driver’s license
- Proficient in Microsoft Office, especially with Good to Advanced Excel Skills
- Good working knowledge / understanding of Hospitality PMS
system - NEBULA & PLUSPOINT would be a bonus
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