Food and Beverage Manager
2 months ago
**Upmaret luxury Lodge is requiring a Lodge Food & Beverage Manager. The lodge is situated in the Bela Bela Region, Limpopo Province**
**Single Accommodation & Meals are provided for.**
**Requirements**:
- ** Grade 12 / Matric essential**:
- ** Diploma/Degree in Hospitality Management**:
- ** Previous experience in a 4 or 5 Star Lodge environment**:
- ** Applicants must have at least 3 years’ experience in a related FBM field with a solid track record working in a similar role within**
**the Hospitality Industry.**:
- ** Valid RSA ID**:
- ** Valid RSA Drivers license**:
- ** Sound F&B Reporting Skills** **with advanced Excel Skills**:
- ** Minimum 5 years experience in Hospitality Softare Programs (Nebula and Pluspoint Beneficial)**
**Job Scope**:
- Managing food and beverage operations within budget and to the highest standards
- Effectively assist the Asst RM & RM in the day-to-day operation of the Lodge, consistent with Company Standards and to achieve optimum financial results and better budget.
- Monitor policies and procedures, as agreed with the Asst RM & Resident Manager of the lodge, to ensure operations, financial controls, standards are being met
- Identify customers’ needs and respond proactively to all their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Establish targets, KPI’s, schedules, policies and procedures
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Leading F&B team by attracting, recruiting, training and appraising talented personnel
- Monitor reporting structures to ensure that information is readily available, so that you can in turn report weekly and daily to the RM.
- Assisting with Financial Management as indicated by the Asst RM & RM.
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
- Building relationships and motivating all staff to develop a culture unique to the lodge that will ensure constant growth in product output.
- Represent XRM in dealing with management, staff & guests.
- Achieve good communication and to interpret and enforce agreed management decisions, policies and attitudes to achieve XRM objectives.
- Instill a culture of learning and assist in creating a company for staff and guests.
- To stand in for the Asst RM when he/she is on off days, holiday or has other business commitments and is not on site.
- Co - ordinate and monitor all F&B rosters
- Training of all Staff and making sure all SOPs are followed.
- To greet guests and allocate rooms according to laid down procedures.
- To supervise and control the reception area, registration and room allocation of all guests.
- To host guests in Reception or Public areas as and when needed. To do initial meet and greet. To assist the Asstistant Resident Manager with admin as per SOP’s.
- To host and the role as manager on duty when rostered.
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