Professional Services Manager
5 months ago
**About Delta-v**
At Delta-v we accelerate the growth of exceptional FinTech and software companies. We do this by providing our customers with sales development teams that embed into their sales organisations and fuel their sales pipeline.
**About the role**
This is a senior leadership role where you’ll take overall responsibility for our internal operations and the delivery of our services to our European customer base. It’s an opportunity to run a diverse range of functions in our business including Revenue Operations, People Operations, Customer Success and Project Management.
Working closely with our CEO your focus will be to ensure we have the necessary processes in place to set us up for scale. This will involve implementing and managing business processes across our various operational functions, and also implementing a robust project management framework for managing customer projects.
We’re currently a 15 person business, growing at around 60% per year. This means that initially you’ll be very hands on, while also directly managing a team of 2-3 people which will grow as we scale.
**Requirements**:
- University degree
- Project management certification (Prince 2, PMP, APMG or similar)
- 10+ years work experience that’s included at least 3 years in a management consultancy, marketing agency, BPO, or B2B professional services environment
- 5+ years management experience where you have managed individual contributors or other managers
- Strong operations management experience - experience designing, managing and improving operational processes
- Experience managing customer facing projects / engagements where your responsibility has included Scoping, Estimation, Quoting, Coordinating Resources, Time Tracking and Billing
- Strong interest in the world of technology, startups and FinTech
PLEASE NOTE: UNFORTUNATELY WE ARE NOT LOOKING FOR SOMEONE WHO HAS SPENT THEIR CAREER WORKING IN LARGE CORPORATES
**Benefits**
- Macbook
- Annual performance bonus
- 20 days leave per annum
- High paced, energetic work environment
- Office weekly, monthly, quarterly, and annual social events
- Opportunities for international travel to visit clients and attend conferences
-
Professional Services Manager
5 months ago
Claremont, South Africa Delta-v Full time**About Delta-v** At Delta-v we accelerate the growth of exceptional FinTech and software companies. We do this by providing our customers with sales development teams that embed into their sales organisations and fuel their sales pipeline. **About the role** This is a senior leadership role where you’ll take overall responsibility for our internal...
-
Serviced Office Centre Manager
5 months ago
Claremont, South Africa Continuum Personnel Services Full timeWe are currently looking for a well spoken and presentable office manager with hospitality background. **Duties**: - Office Administration - Highly customer service orientated and able to uphold customer satisfaction at all times - Welcoming new clients - Attract new clients - Drafting lease agreements and setting up accounts. - Tenant portfolio...
-
Accounts Manager
4 months ago
Claremont, South Africa WNS Global Services Full time**Job Title: Account Manager** We are seeking a dynamic and experienced Account Manager to join our team. As an Account Manager, you will be the primary point of contact for our clients, responsible for building and maintaining strong relationships, understanding their needs, and ensuring their satisfaction with our products and services. You will...
-
Service Manager
5 months ago
Claremont, South Africa Ikon Consulting Full timeSalary Complete package is market related and based on last / current received + bonus + incentives + medical aid + provident fund + use of company vehicle etc. Description Great opportunity at a very busy franchise dealership service department based in the Southern Suburbs of Cape Town. Specific brand experience is a requirement. We (our client) are...
-
Service Manager
5 months ago
Claremont, South Africa Ikon Consulting Full timeGreat opportunity at a very busy franchise dealership service department based in the Southern Suburbs of Cape Town. Specific brand experience is a requirement. We (our client) are looking for a strong service manager who understands OEM processes and procedures and comes from a large dealer - dealing with an average of 60 bookings per day. **Complete...
-
Service Manager
5 months ago
Claremont, South Africa Ikon Consulting Full timeGreat opportunity at a very busy franchise dealership service department based in the Southern Suburbs of Cape Town. Specific brand experience is a requirement. We (our client) are looking for a strong service manager who understands OEM processes and procedures and comes from a large dealer - dealing with an average of 60 bookings per day. **Complete...
-
Senior Group Manager
5 months ago
Claremont, South Africa WNS Global Services Full time**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Client Services Manager
5 months ago
Claremont, South Africa Southern Shore Recruitment Full time**Client Services Manager** **R30 000.00** **Claremont - Southern Suburbs** Duties of the Role: - Managing the Client Services and Onboarding consultants in their day-to-day duties with in their roles. - Ensuring that turnaround times are met on registrations and enquiries - Managing the relationships and productivity of our service providers that work...
-
Client Service Manager
5 months ago
Claremont, South Africa Kurtosys Full timeABOUT US: Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the...
-
Client Service Administrator
4 weeks ago
Claremont, Western Cape, South Africa Status Staffing Full timeJob Title: Client Contact Centre Service AdministratorWe are seeking a highly skilled and experienced Client Contact Centre Service Administrator to join our team at Status Staffing.About the Role:This is a permanent position that requires a strong background in client service and call centre experience. The successful candidate will be responsible for...
-
Financial Professional
1 month ago
Claremont, Western Cape, South Africa CA Financial Appointments Full timeAccountant RoleCA Financial Appointments is seeking an experienced Accountant to support their investment business. This is a dynamic and passionate team of investment professionals.Key Responsibilities:Prepare and maintain accurate financial records and documents.Manage accounting processes, including payments, fees, and general ledger account...
-
Client Service Representative
3 weeks ago
Claremont, Western Cape, South Africa Status Staffing Full timeJob Title: Client Contact Centre Service AdministratorWe are seeking a highly skilled and experienced Client Contact Centre Service Administrator to join our team at Status Staffing.About the Role:This is a permanent position that requires a strong background in client service and call centre experience. The successful candidate will be responsible for...
-
Client Service Administrator
3 days ago
Claremont, Western Cape, South Africa Status Staffing Full timeWe are seeking a highly skilled Client Service Administrator to join our team at Status Staffing. As a key member of our client services team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to and resolve client queries in a timely and professional mannerProvide accurate and up-to-date...
-
Workshop Manager/service Advisor
4 months ago
Claremont, South Africa CARtime SA Full timeOur workshop in Claremont, Western Cape, is looking for a Workshop Manager. Applicants who have previously worked for an aftermarket service centre such as BOSCH, e-Car, Car Service City, Car Care Clinic etc. will be given preference. **Requirements**: - Valid driver’s licence - Mechanical Background (vehicles) - Automotive Background (workshop) -...
-
Sales Professional
1 month ago
Claremont, Western Cape, South Africa Unlimited Force Marketing Full timeUnlimited Force Marketing: A Fast-Growing Company in the Marketing IndustryWe are a dynamic and innovative company in the marketing industry, committed to delivering exceptional service and quality products to our customers. Our team is passionate about making a positive impact on every customer we serve.About the RoleWe are seeking a highly motivated and...
-
Sales Professional
3 weeks ago
Claremont, Western Cape, South Africa Unlimited Force Marketing Full timeUnlimited Force Marketing: A Fast-Growing Company in the Marketing IndustryWe are a dynamic and innovative company in the marketing industry, committed to delivering exceptional service and quality products to our customers. Our team is passionate about making a positive impact on every customer we serve.About the RoleWe are seeking a highly motivated and...
-
Sales Professional
2 weeks ago
Claremont, Western Cape, South Africa Unlimited Force Marketing Full timeUnlimited Force Marketing: A Fast-Growing Company in the Marketing IndustryWe are a dynamic and innovative company committed to delivering exceptional service and quality products to our customers. Our team is passionate about making a positive impact on every customer we serve.About the RoleWe are seeking a highly motivated and skilled Sales Representative...
-
Client Service Representative
1 month ago
Claremont, Western Cape, South Africa Status Staffing Full timeJob Title: Client Contact Centre Service AdministratorWe are seeking a highly skilled and experienced Client Contact Centre Service Administrator to join our team at Status Staffing.About the Role:This is a permanent position that requires a strong background in client service and call centre experience. The successful candidate will be responsible for...
-
1x Shared Service Centre Manager
6 months ago
Claremont, South Africa Rentokil Initial Full timeThe Shared Service Centre Manager is responsible for leading and managing the South Africa UK Shared Services Team to deliver efficient, high-quality, and cost-effective support services to various business units or departments within the organisation. The role involves overseeing daily operations, optimizing processes, and ensuring compliance with company...
-
Sales Professional
3 weeks ago
Claremont, Western Cape, South Africa Unlimited Force Marketing Full timeUnlimited Force Marketing: A Fast-Growing Company in the Marketing IndustryWe are a dynamic and innovative company in the marketing industry, committed to delivering exceptional service and quality products to our customers. Our team is passionate about making a positive impact on every customer we serve.About the RoleWe are seeking a highly motivated and...