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Senior Reservations
3 weeks ago
Senior Reservations - Camps Bay - Hotel
About the Role:
The Reservations department is a core function at the Collection. As a senior reservationist, you play a pivotal role in managing and overseeing the booking and reservations operations across the Collection. As the first contact and point of call for all our guests, his role requires strong communication skills and a high levels of customer service. Organisation and attention to detail are key as the liaison between guest and property.
Duties and Responsibilities:
1) Communication and Customer Service
2) Reservation Management
3) Data and Records Management
4) Sales and Marketing
**Requirements**:
- 2years experience in a similar role
- Knowledge of Semper, Nightsbridge, SiteMinder beneficial
- MUST be able to commute on a Wednesday’s to Stellenbosch.
- Weekday office can be Franschhoek, Camps Bay or Stellenbosch.
- Must be willing to work after hours and on weekend (on a rostered basis)
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