Head: Digital Execution

2 weeks ago


Centurion, South Africa Momentum Metropolitan Holdings Full time

-Introduction
Role Purpose

To design, lead, and implement the digitalisation strategy in collaboration with business digital clients engagement, cross-functional teams, and partners to enable Momentum Corporate's objectives to transition into a digital business
Requirements
- ** **Post graduate qualifications in Business, Information Technology, Computer Science or related field.
- 8+ years of IT experience in various business areas such as Data Analytics, Business Intelligence, Digital Transformation and Process Improvement.
- 3 - 5 years of experience in an insurance or financial industry environment with experience in employee benefits as an added advantage.
- Sound knowledge of business systems and product management.
- Good understanding of agile, scrum and SAFe deployment.
Duties & Responsibilities
- Lead the execution of the digital transformation strategy in collaboration with Gig economy and value chain partners from across the industry’s ecosystem.
- Collaborate closely with Digital Product Managers, functional business leaders, and technology execution teams to drive critical digital experience initiatives through the agile IT delivery lifecycle in an agile manner.
- Lead and execute digital initiatives to monetize data, improve customer experiences and employee engagement, optimize operations, and create new business value.
- Promote digital culture, integrate existing pockets of digital excellence throughout the organization, and create a digital business technology platform.
- Improve external relationships with vendors, start-ups, and third-party innovation stakeholders to discover disruptive digital business solutions that support new revenue streams. Partner with key internal and external stakeholders to define changing client needs and align service offerings.
- Assessing and evaluating the UX/ CX and digital experience life cycles for continuous improvement.
- Teaming up with the digital marketing and business teams to ensure key message, goal, and overall UX/ CX experience alignment.
- Sustain Momentum Corporate's digital strategy by keeping up with emerging technologies and industry innovation.
- Collaborate with various teams to ensure cost-effective delivery while providing an exceptional client experience.
- Drive digital initiatives interfacing with digital business client engagement to provide fit-for-purpose and cost-effective digital solutions informed by Momentum Corporate's business needs while aligning with the MMH Group.
- Create metrics to quantify the ROI of digital efforts and benefits tracking.
- Interact with team members to ensure that customer value is delivered iteratively and successfully.
- Research, design digital transformation interaction model and develop roadmaps, and implement solutions to support business digital stories.
- Attract and retain talent and create an inspiring working environment with stimulating career paths.
- Implement and drive people transformation targets.
Competencies
- Design of digital strategy
- Customer-centricity
- Innovative and disruptive mindset
- Business Acumen
- Strong leadership and teamwork
- Data analytics capability
- Influencing and collaboration
- Strong verbal and written communication
- Empowering individuals and teams
- Use of insights
- Superior decision making
- Agility and adaptation
- Strong project management
- Emotional Intelligence and Resilience

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.



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