Site Performance Manager Global Grade 13
1 week ago
**Key Outputs**
- Gain intimate knowledge of the customer's business, understand their requirements and act as a key partner to achieving set business performance targets
- Use experience and available resources to accelerate and influence the delivery of interim containment and permanent corrective actions to mitigate the impact of product issues
Implement and run to completion continuous improvement programmes to improve the performance and productivity of the equipment on site
- Analyse the site performance on a continuous basis and proactively address emerging issues before they have an impact on the customer business (both CAT/Barloworld and 3rd party suppliers on the equipment)
- Job Profile - Site performance manager_1 (revised) V1 Page 3
- Build long term relationships with the customer - own the customer experience and drives net loyalty score
- Tracking and reporting of site performance trends and key performance metrics; Availability, Utilisation, Cost per Ton, Cost per hour, MTBF, Productivity and the Customer Experience and trending them with similar fleets
**Qualification, Experience and Competencies**:
- National Diploma/Bachelor's degree in a relevant Engineering discipline
- A post graduate qualification in Management or equipment Asset Management advantageous
- 5 years operational management experience (Site Management or OEM)
- 3 years equipment performance management experience
- Working experience of CMMS and ERP systems
- Working experience of MS Office & project management
- Understanding of Life cycle costing, cost per ton drivers and product problem
- Management, Maintenance and repair management (theory and practice)
- Extensive knowledge of the mining industry & site operations, CAT product
Analytical Thinking (L3), Judgement (includes Decision Making) (L2)
- Verbal and Written Communication (Including listening) (L3)
- Drive, Energy and Initiative (results-focus) (L3)
- Networking and Liaison (L3), Influencing and Negotiation (L3)
- Safety and Security Orientation (L3), Innovation (L2), Judgement and Decision Making
- Practical Execution Management (Planning, Organising & Monitoring) (L2)
- Effective communication across all levels, Self-driven: proactive, Team co-ordination
- An effective communicator and networker; Ability to influence people
- Excellent analytical skills, Computerized maintenance management systems
- Enterprise resources Planning systems Financial knowledge
- Life cycle costing, Sound Technical Skills
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