Account Manager
7 months ago
**Listing reference**: adapt_000120**Listing status**: Online-
**Position summary**
**Industry**:IT & Internet
- **Job category**:Hospitality, Hotel, Catering, Tourism and Travel**Location**:Midrand
- **Contract**:Permanent**EE position**:No**About our company**
- A provider of leading specialised software and digitally-led business solutions that assist clients across targeted industries.**Introduction**
- We are currently recruiting for an Account Manager to be responsible for selling the business’s products & services. He/She is responsible for implementing sales plans, documenting quotes, and reporting sales performance to the Director of Sales.**Job description**
- PRIMARY RESPONSIBILITIES FOR THE ROLE- To follow up on leads by visiting prospective clients regularly, often enough to maintain their
interest but not too often to alienate them.- To achieve or better allocated Sales Quota. Sales Quota’s will be reviewed annually.
- To identify prospective clients’ exact needs by questioning, observation and the completion of a
full sales survey.- To entertain prospective clients, where possible combining this with visits to existing satisfied
customers.- To liaise closely with project managers and operational staff on all details of a new prospective
installation. Ensuring operational staff have a full understanding and agreement on all details.- To maintain communication with the client showing an ongoing interest in the installation and the
installation team.- Ensure that all funds are collected on time as per the contract.
- To complete a daily log of all activities, quotations sent and lost business.
- Analyze statistics thereby identifying key sales areas, problems and success rate.
- To research prospective client details, finding out as much as possible about the company to ensure
a professional approach.- To constantly monitor and be aware of competitor activity.
- To present a realistic proposal to a prospective client, having thoroughly researched cost factors,
and ensure that the proposal is achievable.- To constantly be aware of new business opportunities and action these.
- Forward relevant product information, fixes, workarounds, known issues, etcto relevant
personnel within the company.- Keep updated on new technologies available, both on MICROS software/hardware products, thirdparty
software/hardware products, as well as general IT technologies, related to our industry.developments and news.- Regularly visit the MICROS Sharepoint intranet site, and read any published ‘Product Marketing
Announcements’ (PMA) and Field Bulletins and presentations.- Pass any certification examinations as required by Management.
- Maintain an adequate level of knowledge in MS Windows operating systems and software utilities
as released from time to time.- Be able to confidently and knowledgeably demonstrate to prospective clients the Micros SA
- product range.- Maintain competitor knowledge.
- Maintain client files, filing of all quotations and sales documentation.
- Update and maintain your customer’s details on CRM.
- Maintain your business diary on Microsoft outlook and grant access to the Sales Manager to view
your activities.- All commission and expense claims to be submitted by the 19th of each month, or as advised from
time to time.**Minimum requirements**
**MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS**
- Matric / Grade 12 / Equivalent
- Knowledge of Micros Software
- Minimum 5 years’ experience within Restaurant environment
- Minimum 3 years Management experience within Restaurant environment
- Valid passport
- Own reliable vehicle and valid driver’s license
- Willing to travel
**DESIRED SKILLS AND QUALITIES**
Personal Attributes and Qualities- Excellent communication skills
- Excellent customer service
- Sales flair
- Target driven
- Confident
- Self-starter
- Go-getter
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