Site IT Asset Management
5 months ago
Key Deliverables in position
- Control the movement of IT Assets from ordering of assets, delivery to campus to disposal
- Alignment with global support model for PC renewals and Global Managed printing services, providing active input to standards definition
- Deliver according to defined procedures, processes and SLAs
- Enhance documentation, and create comprehensive procedures in the PC Renewal and Printing disciplines
**Qualifications**:Relevant tertiary degree in IT or related field is desirable, 3+ years IT experience. Additional certifications in a financial field would be advantageous
**Other **Criteria**
- Strong written/verbal communications skills, effectively engaging at a technical and non-technical level to different leadership levels within IT and business locally and regionally
- Proven Business and IT Analysis skills to identify and determine solutions to business constraints
- Solid Financial experience
- Comprehensive previous asset management experience, including an active role previously in an asset management field
- Strong customer focus with a Drive for Results, demonstrable Quality & Continuous improvement mind-set
- Able to self-manage time to effectively engage with global counterparts across time zones
1. Asset management
- Ensure asset management databases are maintained by leveraging Ford Tools & systems, ensuring that all Laptop, Desktop, and printer assets are controlled and accounted for
- Manage / design additional manual databases where Ford tools and systems do not have the capability, ensuring all desk side and printer assets are accounted for
2. Asset forecasting
3. Manage assets through their entire life cycle from procurement to return or decommissioning
- Ensure lease schedules with financial partners are renewed and/or returned timeously, avoiding penalties and financial pre commitments
4. Meet with business partners in the desk side and printing scope, to understand requirements & represent such requirements to management for consideration.
5. Create and maintain comprehensive support documentation and procedures outlining and detailing renewal process, asset management processes.
6. Maintain and produce regular inventory reports, using Ford tools as well as manual processes
7. Monitor and report out monthly on IT service metrics, including PCR statistics, asset fresh rates
8. Share knowledge and experience as required
9. Represents the "Voice of the Customer" to the rest of the IT organization
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