Site IT Specialist
7 months ago
A Site IT Specialist to be based at client in Pretoria, on a 3 month contract at a rate of between R23000 - R25000pm.
**KEY RESPONSIBILITES**
- Resolves and/or leads the resolution of complex customer IT support issues for individual customers, small sites or business units
- Meets with customers and business units to understand and represent their requirements for IT infrastructure products and services
- Coordinates feedback to IT product and service owners on customer issues
- Responsible for desk side service support as well as team members in this area
- Sufficient In depth understanding of network and Windows server environment
- Coordinate manufacturing IT systems issues between various IT groups, both local and global
- Act as interface between senior IT management and business representatives
- The "face of IT" for all IT server and some Manufacturing related roles and responsibilities
- Perform junior management activities and is responsible for management and leadership of local IT team members
**Unique Factors (e.g. frequent travel, shifts, etc)**
- Local travel required
**Relevant Qualification & Experience required**
- Qualification: Bachelor's degree or equivalent experience in a relevant field. Relevant certifications will be advantageous (CCNA, MCSE, A+)
- Experience: 4 to 5 years with increasing responsibilities in the area of server support user support, with experience in day-to-day operations, customer service, and/or problem resolution.
- IT support in Manufacturing arena will be advantageous
**Top Functional/Technical Competencies required**
- Day-to-Day Operations of the IT facility and supporting systems
- Hardware support
- Infrastructure Architecture
- Networks, Cisco
- Operating Systems
- Security & Controls
- Application support
- Data centre operations
**Top four Personal/Leadership Competencies required**
- Know and have a passion - for business and customers
- Have a continuous improvement philosophy and practice, with focus on quality
- Have a can do, find a way -attitude and emotional resilience
- Make sound decisions -using facts and data
**Top four Professional/Organizational Competencies required**
- Builds and maintains strong relationships with appropriate customer base
- Builds and maintains strong relationships with internal IT partners
- Communicate clearly -concisely and candidly
- Reconciles issues across support teams
Term and Remuneration
- 3-Month Contract with possible extension
- Salary rate of R23000 to R25000pm
**Job Types**: Full-time, Temporary
Contract length: 3 months
**Salary**: R23 000,00 - R25 000,00 per month
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