Business Application Manager
3 weeks ago
**KEY PERFORMANCE AREAS**
**Customer Service and Advocacy**
- Regularly communicate and meet with key business stakeholders, key users and business leads to identify requirements, weakness and opportunities relevant to the business solutions.
- Keeping stakeholders informed of progress and challenges in order to manage expectations
- Ensure business satisfaction and IT portfolio success by managing expectations and communicating accurate status across stakeholders
- Support process owners and other key stakeholders to understand and enhance the SAP system and how it can further enable and automate business processes and add value
**Portfolio Management**
- Proactively work with business, rest of IT and partners to understand the business demand pipeline and map the criticality, the urgency and the business readiness/feasibility of projects and re-prioritise and balance the project portfolio
**Solution Architecture**
**Business Requirements and -Change Management**
- Work with the business to clarify and refine business requirements and opportunities and coordinate work in the discovery and initial phases of an initiative to translate these into high-level specifications
- Evaluate benefits and risks of proposed initiatives by conducting impact analysis and/or business cases to justify the proposed changes
- Track and report value realization and list lessons learnt during and after project closure, leading Project Implementation Reviews
- Oversee the specification, development, testing and production cut-over of changes
**POST REQUIREMENTS**:
- Bachelor’s degree in Information Technology
- ERP solution
- and functional knowledge relevant to an engineering and manufacturing environment
- Firm understanding on the SAP technology platform product capabilities and architecture
- Experience in business process improvement and digital business transformation
- Experience of managing relationships with internal business customers
- Strong communication, presentation, leadership skills
- Ability to work under huge and consistent pressure
- Team Player and must be able to function individually with mínimal supervision
- Matured and highly professional
- Strong commitment to meet deadlines
- Good interpersonal skills and ability to think proactively
- Willing to work overtime when required
- Code 08 Driver’s License
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