Application Support Specialist
3 months ago
**Key Responsibilities**:
- Track, manage service requests.
**Qualifications and Experience**:
- Must have a Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proficiency in SQL and database management.
- Experience with BI tools such as Tableau, Power BI, or QlikView.
- Familiarity with ETL processes and data warehousing concepts.
**Skills**:
- Strong analytical and problem-solving abilities, with a keen attention to detail.
- Strong understanding of BI tools, SQL, and database management.
- Ability to analyse data, identify trends, and solve complex problems
- Microsoft Analysis Server experience
**Behaviours**:
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
- Courage - confronts and tackles challenging situations with courage
- Decision Quality - consistently makes timely, well-rounded and informed decisions
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
- Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
- Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
**#LI-YS1
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