Application Support and Development Specialist
5 days ago
**Purpose of Role**:
We are a dynamic and forward-thinking organization committed to delivering exceptional services to our valued customers. As part of our Shared Services team, you will play a critical role in ensuring the seamless delivery of IT services, driving technical innovation, and safeguarding our systems.
Allan & Gill Gray Philanthropy Africa (AGGPA) serves as the cornerstone of the Gray group's philanthropic endeavours across the continent. United by our founder's vision, we are committed to making a substantial impact on society by addressing poverty and unemployment.
At the heart of AGGPA, Shared Services is the engine that powers our Finance, HR, and IT services, providing efficient transactional support to our Philanthropic Entities.
As the Application Support and Development Specialist, you will play a critical role in ensuring the seamless delivery of IT services, driving technical innovation, and safeguarding our systems, ultimately contributing to our mission of creating a more caring and prosperous society.
**Objectives of Role**:
- Manage vendor relationships with third-party service providers to ensure excellent service delivery.
- Collaborate with stakeholders on procurement, innovation, development, change management, and maintenance of Information Systems architecture.
- Provide user administration support through our service desk, and perform system configuration and maintenance tasks to ensure efficient availability of systems.
- Manage core and ancillary license agreements to ensure compliance and efficiency.
- Generate detailed reports and visualizations using tools like SQL, Excel, Tableau, or Power BI to support data-driven decision-making.
- Establish ITIL systems and processes to support our shared services model, ensuring efficiency, effectiveness, and continuous improvement.
- Lead and contribute to strategic Information System projects, driving innovation and efficiency.
- All employees in Shared Services are individually and collectively responsible for customer excellence and will be measured in accordance with agreed Service Level Agreements.
**Experience and Qualifications**:
**Qualification and technical skills**:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 3- 5 years in a similar role.
- ITIL Certification.
- Familiarity with agile project management methodologies.
- Excellent communication and stakeholder management skills.
**Competencies**:
- Identification with the AGGP Africa Vision, Mission and Values.
- Customer-oriented service mindset with excellent communication skills.
- Effective in managing organizational change related to IT systems.
- Strong results orientation and drive.
- Strong sense of accountability and ability to work on multiple assignments.
- Effective soft influencing skills and enthusiasm for collaboration.
- Time management skills and a strong sense of accountability.
-
Cape Town, Western Cape, South Africa beBee Professionals Full timeBeBee Professionals, a leading software development company based in Cape Town, is seeking an experienced Technical Support Specialist to join our team.The successful candidate will be responsible for providing technical support and maintenance for our software applications. This includes troubleshooting, diagnosing, and resolving application issues, as well...
-
Application Developer Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeCompany Overview">Dimension Data is a leading provider of technology services and solutions, helping clients to achieve greater value from their technology investments.Salary">The estimated annual salary for this role is between $80,000 and $110,000, depending on experience.Job Description">We are seeking an experienced Application Developer Specialist to...
-
Business Applications Support Specialist
4 days ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeSurgo PTY Ltd is undergoing an exciting time in its evolution and now seeks a talented Business Applications Support Specialist to join an established client support team.This role presents a significant opportunity for an experienced Business Central user or support professional to work in close collaboration with an experienced team supporting a range of...
-
Application Support Specialist
6 months ago
Cape Town, South Africa Health Solutions Full time**Introduction** **Role Purpose** **Requirements**: - Matric. - 3 Years tertiary qualification (IT degree/ diploma). - Minimum 2 years Support Analyst or Senior Application Support experience. - Basic knowledge of disciplines in an Application Support environment, incident handling, change management, problem management and related areas. **Duties &...
-
Cloud Analytics Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full timeAbout the RoleWe are seeking an experienced Cloud Analytics Support Specialist to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Analytics Support Specialist, you will play a critical role in providing expert-level support for our cloud-based analytics services.Job DescriptionThe ideal candidate will have a strong...
-
Cloud Support Engineer
6 months ago
Cape Town, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full timeABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...
-
Financial Operations Specialist
2 months ago
Cape Town, Western Cape, South Africa CA Support Full timeFinancial Operations SpecialistAt CA Support, we are seeking a highly skilled Financial Operations Specialist to join our team. The successful candidate will be responsible for managing financial transactions, analyzing financial data, and providing financial guidance to the organization.Key Responsibilities:Manage financial transactions, including accounts...
-
Application Support Specialist
6 months ago
Cape Town, South Africa Impact.com Full time**Our Company**: If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you. If you have a desire to work in an organisation that is: - Passionate about its people - Focused on delivering the very best tech to our...
-
Senior Functional Support
3 weeks ago
Cape Town, South Africa Pro development Group Full timeOur Client a Global, Tech firm is seeking a Senior Functional Consultant– to join their team in Cape town on a contract basis.Responsible for the testing of application capabilities following the upgrade to validate functional effectiveness of the core OpenText Extended ECM platform.Identification of issues that require escalation to the Senior OpenText...
-
Diagnostics Applications Specialist
8 months ago
Cape Town, South Africa Zoetis Full time**POSITION** SUMMARY** The Diagnostics Application Specialist (DAS) role provides in-field customer support within their selected region for the Zoetis Diagnostic range. The DAS identifies equipment and consumable opportunities to ultimately increase instrument placements and utilization. The DAS ensures strategic execution and the attainment of sales,...
-
Cape Town, South Africa Pro development Group Full timeOur Client a Global, Tech firm is seeking a Senior Specialist Analyst Developer/ Senior OpenText ECM for Oracle EBS Specialist to join their team in Cape town (Onsite) on a contract basis.Provide Specialist troubleshooting and configuration assistance for the Oracle EBS-to-Extended ECM integration.Liaison with Oracle EBS System Administrators where...
-
Application Support DevOps Technician
6 months ago
Cape Town, South Africa XIB Solutions (Pty) Ltd Full timeXIB Solutions is a software development house based in Cape Town (Northern Suburbs) that focuses on Enterprise Integration Services and Intranet Web Application development using the Java stack of technologies. Our biggest clients are Vodacom and IBM. We aspire to be a pragmatic solution driven company, keeping our technology stack fresh but stable. We work...
-
IT Support Specialist
3 months ago
Cape Town, South Africa Recruitment and Consulting Specialists PTY (LTD) Full timeIT Support Specialist Fintech Industry experience is a must have! **Education**: - Certificate (preferred)
-
Intermediate Application Specialist
8 months ago
Cape Town, South Africa Sabenza IT Full timeIntermediate Application Specialist Developer - IT Cape Town - Western Cape - South Africa "Spice up your career with us! Seeking an Intermediate Application Specialist to add the perfect aroma to our flavor-packed team!" Qualifications/Experience Required: - Computer science related degree/ and or experience. - Experience the in following ERP systems...
-
Accounting Specialist
4 days ago
Cape Town, Western Cape, South Africa CA Support Full timeJob Title: Accounting SpecialistWe are seeking an experienced Accounting Specialist to join our team at CA Support. This role is responsible for setting up and maintaining consignment accounts for our business operations abroad. The ideal candidate will have a strong background in accounting, with experience in consignment accounting, cost chains, and...
-
Business Development Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa RareCruit (Pty) Ltd Full timeWe are seeking a highly motivated Business Development Support Specialist to join our team at RareCruit (Pty) Ltd in Cape Town. This exciting opportunity offers a chance to grow your career and be part of an ambitious company with numerous ongoing projects.About the Role:The successful candidate will be responsible for effectively communicating the company's...
-
Cloud Infrastructure Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full timeAbout the RoleWe are seeking an experienced Cloud Infrastructure Support Specialist to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Cloud Support Engineer, you will be responsible for providing exceptional technical support to our customers, resolving complex issues, and driving initiatives to improve support-related...
-
Application Support Manager
3 weeks ago
Cape Town, South Africa RTT Full timeThe Application Support Manager will be responsible for establishing, leading, and managing a 24/7 Application Support team that supports the end users of the suite of applications developed and used by our company to manage the on-demand delivery process. This role requires a proactive leader with strong technical expertise, excellent problem-solving...
-
Application Support Manager
3 months ago
Cape Town, South Africa RTT Full timeThe Application Support Manager will be responsible for establishing, leading, and managing a 24/7 Application Support team that supports the end users of the suite of applications developed and used by our company to manage the on-demand delivery process. This role requires a proactive leader with strong technical expertise, excellent problem-solving...
-
Application Support Manager
3 months ago
Cape Town, South Africa RTT Full timeThe Application Support Manager will be responsible for establishing, leading, and managing a 24/7 Application Support team that supports the end users of the suite of applications developed and used by our company to manage the on-demand delivery process. This role requires a proactive leader with strong technical expertise, excellent problem-solving...