Client Services Agent

**Who are we?** - Job Description- We are looking for a vibrant, tenacious, determined individual as of 01.12.2024 into the Client Services Agent Role.- Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - Relevant RE5 qualification advantageous - Minimum Experience- Minimum 12 months Call Centre and administrative experience - Minimum 12 months in...

**Who are we?** - Job Description- We are looking for a vibrant, tenacious, and determined individual for the Business Agent role.- Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - RE5 - Fais Credits - Minimum Experience- Minimum of 3 years of Call Centre experience with at least 2 years in personal lines - Minimum of 2 years’ experience in...

**Vacancy: Customer Service Agent - 6 Month Contract** **Region: Midrand** Reporting to: Contact Centre Manager - Inland **Job Description MAIN PURPOSE OF JOB**: - To provide superior service to internal and external customers via all contact channels and all media. - Ensure the Service Level KPI’s is achieved at all times. QUALIFICATION &...

**Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** Reporting to: Customer Service Retention Supervisor Overall Purpose of the Job: Support and provide superior service to internal and external customers cancel. **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service...

**(Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** **Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience...

**Who are we?** - Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - Minimum Experience- Minimum 12 months Call Centre and administrative experience - Minimum 12 months in the STI environment and client services experience - Deliverables include, but will not be limited to- Quality orientated and organized - Self-disciplined and Self-motivated -...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

**Who are we?** - Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - RE5 & FAIS qualified - Minimum Experience- Minimum 3 years Call Centre and administrative experience - Minimum 1-year BI client services experience (Preferably in the Client Services environment) - Competencies Required- Excellent knowledge of MiWay Business products and systems -...

At PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Client Services Team Lead, you will play a pivotal role in ensuring our clients receive top-notch service and support. You will lead a team dedicated to building strong client relationships, resolving inquiries efficiently, and...

**Who are we?** - Minimum Qualification Required- NQF4/150 FAIS Credits/Matric/Standard 10 - RE 5 - Minimum Experience- Minimum 3 years Insurance administrative experience - Exposure to the broker or dealer servicing environment - Minimum 3 years Personal Lines Underwriting experience - Deliverables include, but will not be limited to- Assist with amendments...

JOBNUMBER **iOCO03418** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a proactive and customer-focused **Service Desk Agent** to join our dynamic IT support team. In this role, you will serve as the first point of contact for technical support,...

**ROLE PURPOSE** With a commitment to delivering high-quality customer service, the IT Service Desk Agent addresses incoming requests, logs detailed information in the Call Logging system, and uses their expertise to resolve issues promptly. **ROLE REQUIREMENT** - Manage end to end all calls logged and providing updates to keep customers informed. -...

Outbound Customer Service Retention Agent Level 2 Reporting to: Customer Service Retention Supervisor **Overall Purpose of the Job**: **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be...

**Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...

On-Line Customer services Agent, R15K Neg, Midrand 5 yrs. call centre exp in a warehouse environment, Queries, Credits and claims, one-stop-shop, reports Pay: R15 000,00 - R18 000,00 per month **Experience**: - Customer service: 2 years (preferred)

JOBNUMBER **iOCO02899** - CONTRACT TYPE **Permanent** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of **Service Desk Agent I** to join our IT support team. As a Service Desk Agent I, you will be the first point of...

MobifyTracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Field Agent Coordinator to join our rapidly growing team. As a Field Agent Coordinator, you will have the chance to support the coordination of field agents, assist in service schedules, and contribute to the efficient delivery of technical support...

**CCC Outbound Sales Admin Agent Level 2** **Reporting to**: CCC Outbound Sales Supervisor **Minimum Qualifications and Experience**: - Matric - At least 1 to 2 years’ experience within a contact center, of which admin experience would be - Continuous Improvement experience - Proven experience as an office administrator, office assistant or relevant...

Title: New Business Specialist - CCC Level 2 FindU Agent Reporting to: Sales Supervisor Location: CCC Ulwazi Midrand **Overall Purpose of the role**: To drive new sales, maintain a healthy customer base as well as ensure all existing clients receive service within regards to **_Secure Home, Secure Connect, RiskWatch_** and FindU business. As well as other...

**OVERALL PURPOSE OF THE JOB** - To assist in the establishment and implementation of the client/customer service system, and implementation of the SACAA Customer process map **Front Line** - Provide customer services as per the policies and procedures of the Client Relationship Management section. - Track all customer queries in the approved CRM system...