Client Services Agent

Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the...

Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the...

**Who are we?** - Job Description- We are looking for a vibrant, tenacious, and determined individual for the Business Agent role.- Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - RE5 - Fais Credits - Minimum Experience- Minimum of 3 years of Call Centre experience with at least 2 years in personal lines - Minimum of 2 years’ experience in...

**Vacancy: Customer Service Agent - 6 Month Contract** **Region: Midrand** Reporting to: Contact Centre Manager - Inland **Job Description MAIN PURPOSE OF JOB**: - To provide superior service to internal and external customers via all contact channels and all media. - Ensure the Service Level KPI’s is achieved at all times. QUALIFICATION &...

**Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** Reporting to: Customer Service Retention Supervisor Overall Purpose of the Job: Support and provide superior service to internal and external customers cancel. **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

**Who are we?** - Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - Minimum Experience- Minimum 12 months Call Centre and administrative experience - Minimum 12 months in the STI environment and client services experience - Deliverables include, but will not be limited to- Quality orientated and organized - Self-disciplined and Self-motivated -...

**Who are we?** - Minimum Qualification Required- NQF4/150 FAIS Credits/Matric/Standard 10 - RE 5 - Minimum Experience- Minimum 3 years Insurance administrative experience - Exposure to the broker or dealer servicing environment - Minimum 3 years Personal Lines Underwriting experience - Deliverables include, but will not be limited to- Assist with amendments...

At PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Client Services Team Lead, you will play a pivotal role in ensuring our clients receive top-notch service and support. You will lead a team dedicated to building strong client relationships, resolving inquiries efficiently, and...

JOBNUMBER **iOCO03418** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a proactive and customer-focused **Service Desk Agent** to join our dynamic IT support team. In this role, you will serve as the first point of contact for technical support,...

**ROLE PURPOSE** With a commitment to delivering high-quality customer service, the IT Service Desk Agent addresses incoming requests, logs detailed information in the Call Logging system, and uses their expertise to resolve issues promptly. **ROLE REQUIREMENT** - Manage end to end all calls logged and providing updates to keep customers informed. -...

On-Line Customer services Agent, R15K Neg, Midrand 5 yrs. call centre exp in a warehouse environment, Queries, Credits and claims, one-stop-shop, reports Pay: R15 000,00 - R18 000,00 per month **Experience**: - Customer service: 2 years (preferred)

iOCO Infrastructure Services Invites You to Explore Possibilities.We are seeking a proactive and customer-focused Service Desk Agent to join our dynamic IT support team. In this role, you will serve as the first point of contact for technical support, assisting users in resolving hardware, software, and network-related issues. Your ability to troubleshoot,...

JOBNUMBER **iOCO02899** - CONTRACT TYPE **Permanent** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of **Service Desk Agent I** to join our IT support team. As a Service Desk Agent I, you will be the first point of...

MobifyTracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Field Agent Coordinator to join our rapidly growing team. As a Field Agent Coordinator, you will have the chance to support the coordination of field agents, assist in service schedules, and contribute to the efficient delivery of technical support...

***Duties & Responsibilities**: - Selling multiple SecureFire products and service to potential sales leads received from various platforms - Making large amounts of outbound calls in a timely manner - Handling and overcoming client objections, focussing on Opening, Closing, Telephone Etiquette, e.g. buying signals - Identifying customers’ needs through...

**OVERALL PURPOSE OF THE JOB** - To assist in the establishment and implementation of the client/customer service system, and implementation of the SACAA Customer process map **Front Line** - Provide customer services as per the policies and procedures of the Client Relationship Management section. - Track all customer queries in the approved CRM system...

**JOB DESCRIPTION - TECHNICAL DISPATCH AGENT LEVEL 2** DEPARTMENT: CCC Customer Contact Centre REPORTS TO: Technical Supervisor BASED IN: Midrand JHB QUALIFICATION & EXPERIENCE: - Grade 12 - Customer Service oriented and experience - Coordinating Schedules & Appointments - Call Centre experience beneficial - Continuous Improvement experience...

We are leading provide of technology services in the public transport industry and our software is tailored to meet the specific needs of managing a successful transport business. We are seeking an enthusiastic and detail-oriented IT Field Technician Agent to join our team. As an IT Field Technician Agent, you will play a crucial role in providing on-site...

Responsibilities : Understand ordering and tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping procedures and systems A key responsibility of this role is ensuring that an ongoing contribution toward positive customer satisfaction is achieved. A Service Desk Agent is responsible for the...