Client Services Business Agent

Role OverviewThe Service Agent for Business Development role is responsible for delivering exceptional customer experiences and driving business growth through effective sales and retention strategies. As a key member of our team, you will be expected to provide expert-level support, develop and maintain strong client relationships, and contribute to the...

At MiWay, we are passionate about delivering exceptional service to our clients. We believe in cultivating a positive and dynamic working environment that empowers our employees to succeed.Key ResponsibilitiesPerform administrative duties in a fast-paced call centre environmentAchieve sales targets through upselling and cross-sellingMaintain high-quality...

**Who are we?** - Job Description- We are looking for a vibrant, tenacious, determined individual as of 01.12.2024 into the Client Services Agent Role.- Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - Relevant RE5 qualification advantageous - Minimum Experience- Minimum 12 months Call Centre and administrative experience - Minimum 12 months in...

Are you a results-driven professional looking for a challenging role? Do you have a passion for delivering exceptional customer service and support? Look no further! At MiWay, we're committed to building strong relationships with our employees and helping them achieve their career goals.About the RoleWe're seeking a Business Agent Service Expert to join our...

**Who are we?** - Minimum Qualification Required - Grade 12/Standard 10/NQF 4 - RE5 - Fais Credits - Minimum Experience - Minimum of 3 years of Call Centre experience with at least 2 years in personal lines - Minimum of 2 years’ experience in administration - Personal lines retention experience will be advantageous. - Deliverables include, but will not be...

**Vacancy: Customer Service Agent - 6 Month Contract** **Region: Midrand** Reporting to: Contact Centre Manager - Inland **Job Description MAIN PURPOSE OF JOB**: - To provide superior service to internal and external customers via all contact channels and all media. - Ensure the Service Level KPI’s is achieved at all times. QUALIFICATION &...

JOBNUMBER **iOCO03437** - CONTRACT TYPE **Contract** - CONTRACT TYPE: **OnSite** **The Role**: Transform Your Career Story with iOCO Infrastructure Services. We are seeking a** Service Desk Agent**to join our team. As a Service Desk Agent you’ll be the go-to hero for resolving technical issues, ensuring seamless IT experiences for our team. If...

**Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** Reporting to: Customer Service Retention Supervisor Overall Purpose of the Job: Support and provide superior service to internal and external customers cancel. **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service...

**(Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** **Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

**Who are we?** - Minimum Qualification Required - Grade 12/Standard 10/NQF 4 - Relevant RE5 qualification advantageous - Minimum Experience - Minimum 12 months Call Centre and administrative experience - Minimum 12 months in the STI environment and client services experience - Deliverables include, but will not be limited to - Compliance with the Quality...

At PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Client Services Team Lead, you will play a pivotal role in ensuring our clients receive top-notch service and support. You will lead a team dedicated to building strong client relationships, resolving inquiries efficiently, and...

**Who are we?** - Minimum Qualification Required- Grade 12/Standard 10/NQF 4 - RE5 & FAIS qualified - Minimum Experience- Minimum 3 years Call Centre and administrative experience - Minimum 1-year BI client services experience (Preferably in the Client Services environment) - Competencies Required- Excellent knowledge of MiWay Business products and systems -...

**Duties & Responsibilities**: - Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents - Providing help to customers using Fidelity SecureDrive’s products and services - Investigating and solving customers' fitment and scheduling problems, which may be complex or long-standing, that have...

Transform Your Career Story with iOCO Infrastructure Services. We are seeking a Service Desk Agent to join our team. As a Service Desk Agent  you’ll be the go-to hero for resolving technical issues, ensuring seamless IT experiences for our team.If you’re quick on your feet, patient, and eager to grow in a dynamic environment, this role is...

Transform Your Career Story with iOCO Infrastructure Services.  We are seeking a Service Desk Agent to join our team. As a Service Desk Agent  you’ll be the go-to hero for resolving technical issues, ensuring seamless IT experiences for our team. If you’re quick on your feet, patient, and eager to grow in a dynamic environment, this role...

At MiWay, we're passionate about delivering exceptional service excellence, convenience, and superior value to our clients. We strive to be a world-class direct financial services business that offers a comprehensive array of services under one convenient umbrella – all managed online.Job OverviewWe're seeking a highly skilled Client Service Business...

**Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be - Continuous Improvement experience **Main Duties and Responsibilities**: - Handle...

**Who are we?** - Minimum Qualification Required- NQF4/150 FAIS Credits/Matric/Standard 10 - RE 5 - Minimum Experience- Minimum 3 years Insurance administrative experience - Exposure to the broker or dealer servicing environment - Minimum 3 years Personal Lines Underwriting experience - Deliverables include, but will not be limited to- Assist with amendments...

JOBNUMBER **iOCO03418** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking a proactive and customer-focused **Service Desk Agent** to join our dynamic IT support team. In this role, you will serve as the first point of contact for technical support,...